Incident Analyst
Bachelor’s degree in Computer Science or related technical discipline or equivalent
Intermediate to Expert level troubleshooting skills on Windows 2008/R2 , IIS 7.5, SQL2008/R2, SQL 2012
Atleast 4 years of experience managing and troubleshooting IIS and/or SQL servers in a medium-to-large production environment.
Atleast 4 years of experience managing Windows 2003/2008 in a medium-to-large scale production environment
Atleast 4 years of working knowledge and experience troubleshooting application and platform faults in medium-to-large scale Windows environments
Intermediate to Expert level ability to understand the architecture of and troubleshoot large scale fault tolerant web services from end to end
Ability to identify and troubleshoot basic Administration issues like access, alerts
Good knowledge on Microsoft Monitoring tools like SCOM, MP
Experience debugging ASP.NET applications
Understanding of object-oriented development languages (C#)
Demonstrated ability to use WinDBG to debug compiled application code
Have a successful documentation, presentation and communicating effectively to clients and users.
Demonstrated ability to perform memory-leak investigations using memory leak detection tools
Strong Analytical & Problem solving skills
Excellent negotiation and decision making skills
Ability to work under a high pressure dynamic environment involving multiple teams
Required good knowledge in Incident management space
Excellent communication and written skills
Willingness to work on 24/7 environment
Duration: Full Time
Eligiblity: US Citizens Only
Share the Profiles to Mkonni(at)1stitsolutions.com
Contact: 703-349-1214
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