Incident Management Analyst
Summary
Entry-level role monitoring and resolving customer IT incidents, logging tickets, and coordinating fixes in a managed services environment.
Incident Management Analyst (Entry Level) Hybrid working - 2 days per week in Harrogate. Paying £26,000 benefits. A leading Managed Services Provider is seeking a proactive and enthusiastic Incident Management Analyst to join their Service Desk team. This is an ideal opportunity for someone starting out in the industry who's eager to develop within a professional and fast-paced environment. You'll play a vital role in managing customer incidents, ensuring clear communication, timely resolution…