Incident, Problem, Change & Capacity Management (IPAC) - Sr. Analyst

Position Summary Job profile — IPAC UK — Analyst/Sr.Analyst Business area: Central Business Services (CBS) Job family: IT Service Management - Operations Your role The role primarily supports the UK, Swiss and Gibraltar geographies, with a broader North South Europe (NSE) remit. From a day-to-day UK/Switzerland/Gibraltar perspective, the key responsibilities revolve around supporting the core ITIL functions in Service Management, namely Change, Incident, Problem and Release. Additionally, this …