Independent Contractor - IT Support Specialist

Necco has an opportunity for a career as IT Support Specialist - Independent Contractor. This position will add the most value by eliminating the external vendor spend for Service Desk Manager contractor role.

The candidate selected will be responsible for the following:

Device and License Management

• Oversee and manage program records and tracking systems
• Develop KPI Metrics for Laptop Procurement
• Maintain equipment
• Increase number of laptop returns
• Assist with assigning software licenses

IT Support and Troubleshooting

• Provide support and system diagnostics to all service offices
• Order computer peripherals for remote and on-site employees

Position Qualifications

• Some college required
• Minimum of 5 years of Information Technology support
• Knowledge in Microsoft Products, Windows, MAC, and Smartsheet
• Excellent written, oral communication, and organizational skills
• Attention to detail
• Excellent customer service skills
• Successful completion of all required criminal background checks
• Travel/Training Willingness