Indirect Sales Audit & Quality (Asyut)
Posted Updated
Description
1- Retail Audit & Compliance:
- Conduct monthly on-site visits to Retail locations to perform audits on cash handling, POS transactions
and operation compliance.
- Identify gaps, risks, and non-compliance issues and escalate them as required.
2- Customer Centricity & Quality:
- Assess Customer Centricity standards and service quality in line with company policies and regulatory
requirements.
- Utilize standardized audit checklists to evaluate each location or branch consistently.
3- Audit Feedback & Reporting:
- Prepare detailed audit reports for each site visit, including scores, findings, observations, and actionable
recommendations.
- Provide clear feedback to retail site management to address audit findings and improve compliance and
quality.
- Submit a final audit report covering all visited locations, highlighting risks and areas for improvement.
Requirements
- Bachelor’s degree.
- 1-2 years of experience in Fintech or Telecommunication is preferred.
- Strong knowledge in Microsoft office (Excel, Word, and PowerPoint).
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Basic understanding of cash handling procedures and POS transaction flows.
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Familiarity with audit principles, checklists, and scoring methodologies.
- Ability to review operational processes and identify gaps or risks.
Benefits
- Embark on an exciting journey with the Fin-Tech Experts.
- Join a workplace that actively encourages and supports all talents.
- A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
- Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.
