Industrial Equipment Sales & Service
Position Summary
High PSI is seeking a versatile and driven Industrial Equipment Sales & Service to support both equipment sales and hands-on service operations. This hybrid role is ideal for someone who enjoys working with customers, solving mechanical problems, and driving revenue growth.
In this position, you will be responsible for selling industrial pressure washer equipment and detergents, while also diagnosing, repairing, and maintaining pressure washing systems. You will serve as a trusted partner to customers by helping them select the right solutions and keeping their equipment operating efficiently.
This role offers a unique opportunity to combine technical expertise with sales growth, supported by an established customer base, company vehicle, and ongoing training.
Key Responsibilities
Sales & Customer Development
- Manage full sales cycle including prospecting, quoting, closing, and account management
- Develop and grow a territory through cold calling, site visits, and relationship building
- Call on existing customers while identifying and securing new business opportunities
- Recommend equipment, detergents, and service solutions based on customer needs
- Upsell products directly from company vehicle inventory
- Maintain accurate records of customer interactions and sales activity in CRM
- Conduct basic market research to identify growth opportunities
Service & Technical Support
- Diagnose, troubleshoot, and repair commercial and industrial pressure washing equipment
- Perform preventative maintenance including pumps, engines, hoses, and system components
- Repair gas, diesel, and electric-powered units
- Install and replace pumps, motors, burners, valves, and related components
- Test equipment to ensure proper operation and safety compliance
- Provide on-site field service at customer locations as needed
- Maintain detailed service records and documentation
- Order and track parts required for repairs
Customer Service & Support
- Provide responsive and professional support via phone, email, and in-person visits
- Resolve customer issues efficiently and effectively
- Educate customers on proper equipment use and maintenance
- Collaborate with internal team members to ensure customer satisfaction