Industrial Estate Operations Customer Service Senior Associate 1

Open 58d

Responsibilities

To support the operations team for coordinating, communicating, and translating with Chinese Company (Both of Chinese customers and contractors) in Operations, Utilities and Other issues.
Fully develop and improve all operations staff to understand on Chinese Language (Listening and Speaking)
Establish and maintain a strong relationship with key Chinese clients and distributors in the responsible area to strengthen the relationship between partners.
Work collaboratively with internal staff and support operation activities and strategies
Other work assigned by manager.

Qualification

Bachelor’s Degree or above in business administration or marketing-related major is preferred
Fluent in Chinese and English, with excellent written and verbal communication skills
HSK level 4 or above, TOEIC score 600 or above
More than 2 years of experience in Chinese Customer Service related to the industrial and construction sector.
Experience in the construction or engineering fields will be given special consideration
Ability to translate documents or communications from Chinese to other languages and vice versa, as needed.
Excellent interpersonal and communication skills to work effectively with clients, colleagues, and stakeholders
Proficient in Microsoft Office (Word, PowerPoint, Excel), Microsoft Outlook, and Power BI
Ability to present and do presentation well
Strong self-motivation, exploring spirit and able to work under pressure

See also