Industry Solutions Consultant, Middle Market

Our Middle Market team is currently seeking an Industry Segments Specialist.

This is a full-time, exempt role. Position is eligible for Hybrid or Remote work arrangement.

Position Summary
The Industry Solutions Consultant supports the development and execution of industry-focused underwriting strategies by creating, maintaining, and enhancing underwriting resources, industry intelligence, and educational content. This role serves as a key partner to Middle Market underwriting organization, helping build industry expertise, improve underwriting consistency, and support profitable portfolio growth across assigned industry segments.

Primary Focus Industries
Retail
Professional Services
Medical Facilities
Cultural & Media
Hospitality
All Other Industries
Middle Market Programs

Key Responsibilities

Industry Knowledge & Content Development
Build, maintain, and enhance Industry Hubs for assigned industries, ensuring underwriters have access to current, relevant, and actionable resources.
Develop and update underwriting guidelines, industry insights, risk profiles, best practices, and reference materials.
Create foundational content, tools, and resources that support underwriting decision-making and industry specialization.
Ensure industry materials reflect emerging trends, market conditions, competitive developments, and underwriting priorities.
Industry Research & Analysis
Conduct ongoing research on assigned industries to identify emerging trends, risks, opportunities, and market developments.
Monitor competitor activity, industry publications, economic indicators, and regulatory changes to provide actionable insights. Attend industry seminars and conferences as needed.
Support the development and execution of industry strategies through analysis and recommendations.
Assist with portfolio reviews by identifying areas requiring further evaluation, monitoring performance indicators, and recommending potential actions.

Training & Education

Partner with Industry Solutions Directors to develop training programs, presentations, job aids, and educational resources.
Support initiatives that strengthen underwriter knowledge, industry expertise, and risk assessment capabilities.
Contribute to onboarding and continuing education resources for underwriting teams.

Cross-Functional Collaboration

Collaborate with Product, Actuarial, Marketing, Claims, Corporate Underwriting, and other business partners on industry-focused initiatives.
Support the development of industry-specific value propositions, growth strategies, and underwriting approaches.
Participate in cross-functional projects to improve underwriting effectiveness and industry-focused business results.

Advisory Support

Serve as a resource to underwriting leadership and underwriting teams regarding assigned industries, with a primary focus on content development, research, and educational support.
Respond to industry-related information requests and provide analysis to support underwriting initiatives and strategic priorities.

Qualifications

Commercial insurance underwriting experience.
Bachelor’s degree in Business
5+ years of insurance, underwriting, industry research, consulting, or related experience.
Strong analytical, research, and problem-solving skills.
Experience developing business content, training materials, presentations, or reference resources.
Excellent written and verbal communication skills.
Capable of internal networking and developing cross-functional partnerships to influence outcomes
Ability to manage multiple priorities and projects in a fast-paced environment.
Proficiency in Microsoft Office applications, including PowerPoint, Excel, Word, SharePoint and Teams.

Preferred

Knowledge of middle market underwriting and industry segmentation strategies.
Experience working with industry data, portfolio management, or competitor analysis.
Professional insurance designations (CPCU, ARM, AU, or equivalent) preferred.