Infield Service Technician (m/f/d)
As a Infield Service Technician, you will be a key member of our NEXUS Team, enabling smooth deployment, operation, and servicing of our advanced droneport systems at customer sites around the world. With our world-class team of engineers and technicians you will play a pivotal role in pushing the boundaries of drone technology and ground-based autonomy. You will work closely with customers, engineers, training and our back-office support team to ensure the successful setup, testing, and operation of droneport infrastructure in the field. This includes operational drone demonstrations, training and test flights. Your hands-on expertise and problem-solving mindset will help ensure system performance, drive improvements, and support Quantum Systems in its mission to become the benchmark for aerial data collection solutions with unmanned aerial systems (sUAV).
What is your Day to Day Mission:
Commission and support the installation of NEXUS systems at customer locations.
Carry out functional testing, flight demonstrations, and operational training for end users.
Provide in-field technical support and troubleshooting for hardware, software, and communications systems—with support from back-office engineering teams.
Work closely with customers to gather feedback and ensure system reliability and ease of use.
Collaborate with our engineering and product teams to escalate issues, test improvements, and suggest enhancements based on field experience.
Maintain detailed documentation of installations, issues, resolutions, and best practices.
Travel domestically and internationally to customer sites as needed.
What you bring to the team:
A technical background in mechatronics, electronics, robotics, aviation technology, or a related field.
Hands-on experience with hardware and software systems—ideally in UAV environments, automotive, industrial equipment or automation.
Basic troubleshooting skills across electrical, mechanical, and software components.
Familiarity with embedded systems, sensor technology, or communication protocols (e.g., Ethernet, 4G/5G, GPS, UWB, Silvus) is a plus.
Ability to work independently and professionally in customer-facing roles.
Strong documentation, communication, and organizational skills.
Willingness and flexibility to travel regularly, including internationally.
Experience with drone flight operations, field deployment of technical systems, or UAV-related service work is a plus.
Communication in English is second nature to you.
Why Quantum-Systems:
We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
We are industry pioneers who are ambitious, bold, and visionary.
We push limits, think outside-the-box and strive for technological excellence to shape the future of aerial data.
We promise to be your runway for individual and professional growth.
Our benefits:
Company pension scheme: We support you so that you can already make provisions for later.
Flexible working hours: With trust-based working hours, you are not only responsible for your working hours, but also for your work-life balance.
Mobile working: If it gets too turbulent for you in our office, you can get the necessary balance through mobile working.
Bike-Leasing: We support you in staying environmentally mobile and healthy.
Corporate Benefits: Your opportunity for attractive offers and discounts from well-known suppliers and brands, e.g. Adidas, Apple, Expedia.
Employee events: We not only want to grow together, but also celebrate our successes together.
Lunch-Card: Be powerful with delicious energy, daily lunch budget is sponsored.
Company Shuttle: Enjoy our convenient shuttle service that picks you up from Pasing in Munich and brings you to our location, with return trips at the end of the workday.
About us:
Quantum Systems specialises in the development, design, and production of small Unmanned Aerial Systems (sUAS). The company’s range of electric vertical take-off and landing (eVTOL) sUAS are built to maximize range and versatility and to provide operators with a seamless user experience. By integrating cutting-edge software capabilities, like edge computing and real-time AI-powered data processing, Quantum Systems is building next-generation UAS for clients in defence, security, public sectors.
Our commitment:
We are an open-minded company that not only values diversity, but actively promotes it. Regardless of gender, age, ethnic origin, religion, sexual orientation or disability, we firmly believe that the diversity of our employees is an essential part of our success.
At our company, every voice is heard and every perspective is valued. We believe that our differences enrich us and help us to find creative solutions and generate innovative ideas. We pride ourselves on creating an inclusive work environment where all employees can reach their full potential.