Information and Records Manager
Description
- Job grade: Higher Executive Officer
- Contract type: Fixed term
- Length of employment: 2 years
- Business area: DCMS - Digital, Data and Technology
- Type of role: Knowledge and Information Management
- Working pattern: Flexible working, Full-time, Job share
- Number of jobs available: 1
Location
About the job
Job summary
This is an incredibly exciting time to join the DDaT team at DCMS. Ware transforming DCMS to meet the demands of an agile, delivery-focused department leading on some of the highest priority work for the government’s agenda to drive growth, enrich lives and level-up society.
Are you passionate about knowledge, information and records management? Do you enjoy working with people to help them use information and data more effectively to solve business problems? Are you keen to lead a team responsible for preserving records of historical value for future generations?
We are recruiting an Information and Records Manager to join our KIM Team to assist and facilitate in improving and embedding good KIM practices within the wider department. We are at the forefront of rolling out and launching a brand new M365 environment for colleagues within DCMS, with particular focus on the use of MS Teams and Sharepoint.
Job description
Are you passionate about shaping the future of digital public service? The DCMS DDaT directorate is seeking an Information and Records Manager to drive an ambitious transformation.
You will champion a modern information culture, guiding the department’s transition to Microsoft 365 and SharePoint. Core tasks including: managing service desk inquiries; supporting system migrations; providing support to Public Inquiries; assisting on the creation and updating of guidance; training delivery; supporting the formation of a brand new network of KIM Champions and overseeing digital retention schedules.
You will also work closely with our FOI and Data Protection Teams.
This is an exciting time to join the KIM Team in DCMS as we make significant contributions to shaping a department-wide strategy.
Person specification
The ideal candidate would have the following key skills and experience, please note that desirable skills will only be used in the event of tied candidates:
Essential requirements:
- Experience of working in an information management, archive or library setting
- Demonstrable experience administering or supporting digital records management systems and collaboration platforms (for example SharePoint, Office 365, Google Workspace)
- Ability to convey complex technical or compliance guidance clearly to diverse internal and external stakeholders across multiple channels (e.g., written policies, visual workflows, or interactive briefing sessions).
- Experience planning, organising, and tracking competing deliverables and tasks independently to meet agreed deadlines and quality standards.
- Experience reviewing existing administrative, digital, or operational processes and implementing practical improvements to increase efficiency, user adoption, or data accuracy.
Desirable skills:
- A recognised qualification or professional membership in records, information, or archive management (e.g., IRMS, ARA, CILIP), or demonstrable equivalent sector experience.
- Practical understanding of public sector information frameworks, including the Public Records Act, Freedom of Information Act, and Data Protection legislation.
We are running an information session where prospective applicants can find out more about the role. This will be hosted by Joe Merrington, and will take place on:
- Thursday 12th November at 14:30pm
The session will be an opportunity to hear more about the role, the team and wider directorate and the department. It will also be an opportunity for you to ask any questions.
Please register your interest by filling out this Registration form and you will be sent an invitation. Invites will only be sent after this deadline has passed.
Please note that the session will not be recorded and will not focus on the DCMS recruitment process - please direct any queries that you have on this topic (timelines, reasonable adjustments, onboarding etc) to resourcing.team@dcms.gov.uk
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Changing and Improving
- Managing a Quality Service
- Working Together
Benefits
DCMS values its staff and offers a wide range of benefits to everyone who works here. We’re committed to developing talent, and supporting colleagues to have great careers in our department. To support with that, some of the benefits we offer include:
- Flexible working arrangements and hybrid working - DCMS staff work on a flexible basis with time spent in offices, and time spent working from home
- 26.5 days annual leave on entry, increasing to 31.5 days after 5 years’ service
- A Civil Service pension with an employer contribution of 28.97%
- Access to the Edenred employee benefits system which offers discounts to popular retailers and access to various useful resources such as financial and savings advice
- 3 days of paid volunteering leave
- Up to 9 months maternity leave on full pay + generous paternity and adoption leave
- Staff reward and recognition bonuses that operate throughout the year
- Occupational sick pay
- Access to the Employee Assistance Programme which offers staff 24/7 confidential support and resources such as counselling, debt guidance and management advice
- Active and engaged staff networks to join including the LGBT+, Ethnic Diversity, Mental Health and Wellbeing and Gender Equality Networks
- Exceptional learning and development opportunities that you can explore alongside your day to day work
- Season ticket loan, cycle to work scheme and much more!
Terms and conditions at SCS grades will vary. Those applying for SCS roles should refer to the candidate information pack for more information on terms and conditions.
Things you need to know
Artificial intelligence
Selection process details
To apply for this vacancy, you will need to submit the following documents which will assessed against the experience success profile:
- A CV setting out your career history, with key responsibilities and achievements. Please ensure you provide employment history that relates to the essential and desirable criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages and you should insert your CV into the "Job History" section on the Civil Service Jobs application form.
- A Statement of Suitability (max 750 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential requirements highlighted. You may also choose to reference the desirable skills listed however these will not be considered in the assessment of your application except in circumstances where there are a high number and calibre of candidates.
For the shortlist, we will select applicants demonstrating the best fit for the role by considering the evidence provided in your application.
In the event of a large number of applicants, an initial sift will be conducted on the statement of suitability. Those who are successful in the initial sift will then be scored on all elements of the application.
In most cases interviews will take place remotely via Google Meet video call. However please refer to the Candidate Information Pack to confirm the interview approach.
For support in writing your application and interviewing, please refer to the ‘Application and Interview Guidance’ document attached to the job advert.
The interview process will assess behaviours, strengths and experience.
The behaviours to be tested at interview are:
● Seeing the Big Picture
● Changing and Improving
● Managing a Quality Service
● Working Together
You will not be made aware of the strengths being assessed prior to your interview.
Your interview will take place remotely via Teams.
For indicative sift and interview dates please refer to the attached Candidate Information Pack.
Further Information
This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to Department for Culture, Media and Sport from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at
New entrants are expected to join on the minimum of the pay band.
DCMS has a London and a National pay scale. For more information on this, including the circumstances in which each pay scale will apply, please see the ‘Candidate Information Pack’ attached.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Reasonable Adjustment
We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process.
In order to request an adjustment, please:
Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or a verbal test rather than a written one.
Alternatively, contact the Government Recruitment Service via dcmsrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Accessibility
If you are experiencing accessibility difficulties with any of the attachments, please contact us. Contact details can be found in the 'contact point for applicants' section of the job advert.
For further information on National Security Vetting please visit the following page
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Joe Merrington
- Email : joe.merrington@dcms.gov.uk
Recruitment team
- Email : dcmsrecruitment.grs@cabinetoffice.gov.uk
Further information
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment.team@dcms.gov.uk in the first instance. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at: https://civilservicecommission.independent.gov.uk/contact/
Attachments
| 488787 - Candidate Information Pack Opens in new window (pdf, 6835kB) |
| DCMS Application & Interview Guidance for Candidates Aug 23 (1) (1) Opens in new window (pdf, 180kB) |
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