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Information Services Operations Coordinator

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Description

University of Colorado Anschutz

Department\: School of Medicine, Office of the Dean, IT Shared Services

Job Title\: Information Services Operations Coordinator

Position #\: 00854213 – Requisition #\: 41597

Job Summary\:

The Information Services Operations Coordinator provides operational and administrative support across the School of Medicine Office of the Dean Information Services department. Reporting to the Portfolio Management and Operations Manager, this position supports procurement and fiscal operations, workforce and recruiting coordination, portfolio and department operations, agreement administration, and other department-wide operational activities.

The position works closely with department leadership and cross-functional partners to maintain accurate records, coordinate recurring processes, track actions and deadlines, support established governance practices, and ensure timely follow-through on operational needs. The successful candidate will be highly organized, detail-oriented, responsive, and comfortable managing multiple priorities in a dynamic environment.

The work model for this position is hybrid, as determined by the School of Medicine Office of the Dean, Information Services Department.

Key Responsibilities\:

  • Procurement, Fiscal, & Agreement Coordination (30%)

    • Interpret financial data to oversee operating costs.

    • Independently determine appropriate accounts for allocation of expenses and ensure financial transactions are recorded.

    • Implement procurement procedures and reconcile budgets.

    • Analyze and interpret department budgets to forecast spending projections and needs.

    • Create and track requisitions/POs, vendor onboarding documentation, invoices, renewals, purchasing records, procurement follow-ups, contract/MOU/SOW tracking, and maintain fiscal documentation.

    • Establish positive relationships with internal and external stakeholders.

    • Coordinate with Procurement to purchase necessary equipment and supplies for Department operations.

    • Support Portfolio Management and Operations Manager with spend reporting and forecasting input.

  • Workforce, Recruiting, and HR Operations (25%)

    • Support recruitment, hiring, and onboarding of new hires.

    • Communicate with candidates, hiring managers, search committees, and others.

    • Coordinate recruitment, record-keeping, and general administrative support with stakeholders as applicable to facilitate a seamless recruitment process.

    • Arrange interview schedules with candidates.

    • Provide follow-up correspondence to candidates.

    • Ensure onboarding / offboarding checklists are followed.

    • Maintain documentation of contractor records, training/compliance tracking, and HR processes.

    • Assist in a diverse set of recruiting projects and activities as assigned.

  • Portfolio & Department Operations (25%)

    • Support Portfolio Management and Operations Manager with maintenance of Click Up/portfolio data.

    • Support project/resource allocation records.

    • Support maintenance of operational, financial, workforce, and vendor records to support department-level reporting, forecasting, and decision-making.

    • Support established portfolio and operational governance processes by maintaining trackers, documenting decisions, and monitoring due dates.

    • Support maintenance of operational trackers and documentation repositories.

    • Maintain status report inputs, meeting materials, and follow-ups on assigned actions.

  • Administration & Leadership Support (10%)

    • Provide support in the areas of human resources, procurement, budgetary tracking, reporting, and overall management of the administrative office.

    • Provide administrative support to the IT Director, IT Assistant Director, and Portfolio Management and Operations Manager, including meeting coordination, composing meeting minutes, and other assigned tasks.

    • Maintain business process improvements, leading operational projects as assigned and developing tools for operational efficiency.

    • Adhere to financial policies and procedures and independently seek guidance and training on new policies and procedures.

    • Assist with editing organizational charts and maintaining department-wide operational logistics

    • Oversee central office supply inventory tracking and ordering and maintain organized supply inventory systems; fulfill ad hoc supply requests.

    • Maintain master space assignment list and seating chart; audit seating assignments and security access lists quarterly to ensure access is limited to current staff, faculty, and partners and email lists are accurate.

    • Coordinate all incoming and outgoing mail and deliveries, including distribution to mail recipients and communication as necessary.

    • Oversee all SOM IS office spaces (conference rooms, kitchen, and general SOM IS space), including management of the reservation schedules, resources, information technology (IT), and liaising with facilities as needed.

This description is a summary of the general level of work and is not intended to be all-inclusive. Duties and responsibilities may evolve based on business need and the approved organizational design. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Work Location\:

Hybrid – this role is eligible for a hybrid schedule of three (3) days per week on campus and as needed for in-person meetings.

Why Join Us\:

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education, and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado - that treat more than two million adult and pediatric patients each year. For more information, visit www.cuanschutz.edu.

The School of Medicine (SOM) Office of the Dean Information Services team supports a wide range of digital, data, application, infrastructure, compliance, web, and end-user technology services across departments. This role provides department-wide portfolio and operations leadership across these functional areas and is not assigned to a single delivery team.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including\:

  • Medical\: Multiple plan options

  • Dental\: Multiple plan options

  • Additional Insurance\: Disability, Life, Vision

  • Retirement 401(a) Plan\: Employer contributes 10% of your gross pay

  • Paid Time Off\: Accruals over the year

  • Vacation Days\: 22/year (maximum accrual 352 hours)

  • Sick Days\: 15/year (unlimited maximum accrual)

  • Holiday Days\: 15/year

  • Tuition Benefit\: Employees have access to this benefit on all CU campuses

  • ECO Pass\: Reduced-rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications\:

Minimum Qualifications\:

  • A bachelor’s degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, communication design, business administration, public relations, marketing, or a directly related field from an accredited institution.

    • Substitution\: A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year-for-year basis.

  • One (1) year of experience working in one or more of the following areas\: business operations, administrative operations, procurement or financial coordination, human resources/recruiting coordination, project or program coordination, or related operational support.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications\:

  • Experience supporting business operations, procurement, HR processes, and handling confidential personnel and financial information.

  • Experience supporting project and portfolio management activities, including status tracking, meeting coordination, follow-through, and use of tools such as Smartsheet, ClickUp, and Microsoft Teams.

Conditions of Employment\:

  • Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.

Knowledge, Skills, and Abilities\:

  • Proficient with Microsoft Office (Excel, Word, Outlook) and maintaining operational, workforce, vendor, financial, and project tracking/reporting systems.

  • Strong organizational and time management skills with the ability to manage multiple priorities, deadlines, and recurring operational activities.

  • Demonstrated initiative, resourcefulness, and follow-through, with the ability to proactively track outstanding items and move work toward resolution.

  • High attention to detail and commitment to maintaining accurate records, documentation, and operational data.

  • Ability to communicate effectively, both in writing and orally.

  • Demonstrated judgment and discretion when handling sensitive personnel, financial, procurement, and leadership information.

  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution and with geographically distributed collaborators to coordinate work across teams.

  • Ability to work effectively in an environment with changing priorities, competing demands, and evolving processes.

  • Commitment to accountability, transparency, collaboration, customer service, and continuous improvement.

  • Ability to distinguish between matters that can be independently coordinated and those requiring escalation or management decision-making.

  • Ability to maintain confidentiality and manage sensitive information.

  • Demonstrated resourcefulness and initiative.

  • Ability to interact with people of varying technical levels to gather requirements and understand existing systems relevant to the challenges at hand.

  • Must be able to identify and resolve problems in a timely manner.

How to Apply\:

For full consideration, please submit the following document(s)\:

  1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

  2. Curriculum vitae / Resume

  3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to\: Melissa Roscosky, Melissa.Roscosky@cuanschutz.edu

Screening of Applications Begins\:

Immediately and continues until 11/9/2026.

Anticipated Pay Range\:

The starting salary range (or hiring range) for this position has been established as $56,995 to $72,498.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement\:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement\:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement\:

The University of Colorado Anschutz is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement\:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.

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