Information Systems Analyst Gauteng

Title: D365 Information Systems Analyst

Area: Gauteng

Ref No.: TRG 2120

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible / Immediate (Negotiable)

An opportunity for an experienced D365 INFORMATION SYSTEMS ANALYST (with Microsoft Systems certification) is required for permanent employment based in Gauteng.

Duties & Responsibilities

• Execute and manage information systems projects
  • Review information systems change requests from the business and qualify their technical feasibility.
  • Execute and manage information systems related projects, ensuring each project is adequately and timeously:
    • Scoped
    • Planned
    • Designed
    • Developed
    • Tested
    • Implemented
    • Supported
• Compile business/functional requirements documents (including process mapping)
  • Understand the needs of the business and determine how the information systems can enable and support those needs by:
    • Proactively identifying opportunities
    • Reactively listening to and understanding business needs
  • Document the business needs in appropriate business/functional requirements document.
  • Where relevant, map out as-is and to-be business processes and data flows.
• Compile system design and specification documents
  • Design and document system changes and specifications for new/changed system functionality.
  • Ensure design makes appropriate use of existing components to minimise cost.
  • Ensure design maximises process efficiency and includes measures to monitor its effectiveness.
  • Follow security by design principles to ensure security, privacy and confidentiality is inherent in all system development/changes.
• Develop (low code), configure & implement system changes
  • Develop certain changes/new functionality related to Dynamics 365 and Power Apps, working closely with 3rd party partners where necessary.
  • Perform surface testing for changes/new functionality.
  • Design, plan and coordinate user acceptance testing before implementing changes/new functionality.
  • Implement system changes following the company’s change control procedure.
• Provide level 3 support to users
  • As a functional expert in the respective information systems functional area, provide 3rd level system or user support where level 1 & 2 support have been unable to resolve an issue or achieve the desired outcome.
  • Apply problem solving techniques to ensure all escalated issues are resolved.
  • For problems, perform root cause analyses to determine and implement corrective actions to prevent reoccurrence of issues.
  • Identify where master data administration is not being performed adequately. Articulate and implement corrective action to ensure master data is appropriately maintained.
• Assist with business intelligence (BI) report development
  • On an ad hoc basis, assist in the development or maintenance of BI reports.
• Continuously identify opportunities for business process and/or system functionality enhancements
  • Proactively identify opportunities for business process and/or system enhancements that will add further value to the business.
• Remain up-to-date with the Microsoft technology stack as relevant to that used or to be used by the company
  • Proactively ensure your knowledge remains up to date with the Microsoft technology stack as relevant to that used by the company.
  • Proactively suggest the adoption of new technologies/functionality that becomes available that may add value to the company.
• Work effectively with 3rd party partners where relevant on projects and support
  • Certain activities will involve working with 3rd party partners. Ensure that they:
    • are effectively briefed
    • deliver according to our expectations in terms of scope, timelines and quality.

Desired Experience & Qualification

• Minimum qualification: Relevant Tertiary Qualification IT or business related.
• NON NEGOTIABLE: 5 years’ experience with ERP systems (preferably Microsoft Dynamics 365 or AX) in a similar role including the following:
  • ERP system design/implementation
  • SDLC
  • Business analysis
  • Systems architecture
• Microsoft Power Apps and Power Automate development.
• Application development and SQL experience advantageous.
• Relevant experience in the rental industry and machine maintenance advantageous.

KNOWLEDGE

• Microsoft Dynamics 365, Dataverse and Power Apps development.
• Functional requirements and system specification documentation.
• Business analysis competencies.
• Business process re-engineering competencies.
• Cross-functional business experience (incl. sales, rental and machine servicing/maintenance).

SKILLS

• Communication & interpersonal skills.
• Good planning and organising.
• Analytical skills.
• Problem solving.
• Demonstrate out-of-the box, innovative thinking.
• A natural disposition to serving customers.

BEHAVIOURAL COMPETENCIES

• Goal oriented.
• Work well under pressure.
• Confident, self-motivated professional who uses own initiative.
• Demonstrate energy and drive.
• Deliver with a high-quality orientation.
• High levels of integrity, ethical standards, morals and values.
• Willing to do work diligently and honestly and taking full accountability.
• A team player with a pleasant disposition who enjoys multi-disciplinary interactions and works effectively in a cross-functional team within a matrix structure.

Package & Remuneration

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible / Immediate (Negotiable)

Interested?

APPLICATION INSTRUCTIONS

• We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
• Interested applications are requested to submit their updated CV’s (in Word.doc format) via email to [email protected] using Ref # 2120
  • Attach any relevant documentation that will support & enhance your application.
• Correspondence is reserved for the shortlisted candidates who meet the minimum requirements.
• Should you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful.