Information Systems and Technology Manager
Salary: ₱90,000 – ₱110,000 per month
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field.
At least 5 years of experience in IT management or a similar leadership position.
Strong experience in IT infrastructure, systems, and network administration.
Proven experience managing IT operations in a BPO/call center environment.
Demonstrated experience in IT project management and implementation.
Strong background in cybersecurity, risk management, and IT governance.
Experience managing cloud services and virtualization technologies.
Experience with enterprise applications, ERP systems, and database management.
Proven experience in IT budgeting, resource allocation, and cost optimization.
Strong leadership, analytical, problem-solving, and communication skills.
Candidates should have strong knowledge of:
IT infrastructure and network management
Cloud platforms such as AWS, Azure, or Google Cloud
Virtualization technologies
Cybersecurity frameworks and best practices
IT governance frameworks such as ISO 27001, ITIL, or NIST
Enterprise applications, ERP systems, and databases
Disaster recovery and business continuity
Data privacy and compliance
Infrastructure automation and scripting
Key Responsibilities
Develop and execute the organization's IT strategy aligned with business objectives.
Lead and manage the IT team, including mentoring, performance management, and resource planning.
Oversee IT infrastructure, networks, hardware, software, systems, and applications.
Ensure the stability, scalability, security, and reliability of IT systems.
Lead IT projects from planning through implementation, ensuring timely and cost-effective delivery.
Manage cloud platforms, virtualization technologies, and enterprise applications.
Develop and implement disaster recovery and business continuity plans.
Establish and enforce IT security policies and cybersecurity best practices.
Monitor and mitigate cybersecurity risks and ensure compliance with applicable regulations and standards.
Conduct IT audits, risk assessments, and regular reviews of systems and processes.
Oversee business application development, deployment, integration, and maintenance.
Manage IT support and helpdesk operations, ensuring timely resolution of technical concerns.
Establish and maintain comprehensive IT documentation, policies, and procedures.
Manage relationships with technology vendors and service providers.
Negotiate vendor contracts and ensure effective delivery of IT services.
Develop and manage the IT budget, monitor expenses, and identify cost-saving opportunities.
Stay updated on emerging technologies and recommend solutions that can improve business efficiency and innovation.