Information Systems Network Specialist I (On-site) (2240)
Summary
On-site IT support role at LifeStream Behavioral Center in Leesburg, FL: provides end-user hardware and software support for PCs, laptops, phones, and mobile devices, ensures reliable network connectivity, assists with network troubleshooting and data integrity, and manages software inventory, licensing, and staff training.
Job Purpose:
- The Information System (IS) Network Specialist I is a progressively responsible position providing end-user support for hardware and software issues related to personal computers, including but not limited to laptops, phones, mobile devices and ensure reliable connectivity to the network. Assist Director of Management of Information Systems with network troubleshooting and maintaining data integrity.
Key Responsibilities:
- Working knowledge of computer, good communication skills, use of all office equipment
- Responsible for end-user application software setup/support including PC interface setup
- Develop, update and maintain training manuals and develop and conduct training classes
- Clean driving record and driver’s license per agency driving requirements
- Research and make recommendations for future implementation of various computer and networking related components
- Maintain full inventory of software owned by LifeStream Behavioral Center, used by all departments to ensure non-duplication of future purchases and to ensure that all software used is properly licensed
- The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance.
- Log and track software licensing for all LifeStream Behavioral Center software
- Position also shall assist in computer operations and PC installations and setup as required
- Follow all MIS procedures to ensure a professional and timely response to support requests
