Information Systems & Technology Director
Information Systems & Technology Director
Key Responsibilities
IT Strategy & Digital Transformation: Develop and execute a multi-year IT and digital transformation roadmap aligned with corporate strategy, operating priorities, and customer needs to simplify, automate, and digitize workflows for measurable business value.
Business Applications & Systems: Provide governance and leadership for core business applications—including Sales Force Territory Analysis System, ERP, CRM, Finance systems, and HRIS—ensuring they are integrated, scalable, secure, and effectively supported.
IT Infrastructure & End-User Services: Ensure high availability, performance, security, and reliability across networks, cloud services, collaboration tools, devices, and end-user computing, while maintaining clear service standards and responsive technical support.
Cybersecurity, Data Privacy & Resilience: Lead cybersecurity, information security, data privacy, backup, disaster recovery, and business continuity programs, maintaining robust controls, incident response capabilities, and employee security awareness.
IT Governance, Financial & Vendor Management: Establish IT policies, architecture standards, and investment priorities; manage IT budgets, vendor contracts, software licensing, procurement, and third-party risks to control costs and optimize value.
Data, Business Intelligence & Analytics: Build and enhance business intelligence, dashboards, reporting accuracy, and analytics capabilities to enable data-driven leadership decisions across commercial, financial, supply chain, and operational functions.
Project & Portfolio Leadership: Drive the IT project portfolio from initial business case development through implementation, user adoption, stabilization, and benefits realization—delivering projects on time and within budget.
People Leadership: Build and manage a high-performing, service-oriented IT organization; develop technical and leadership talent, maintain succession plans, and foster a culture of continuous improvement, integrity, and customer focus.
Qualifications
Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business, or a related field.
Relevant postgraduate qualification, professional certification, or executive education in technology, cybersecurity, digital transformation, or business management is preferred.
Minimum of 10 years of progressive IT experience, with demonstrated leadership across infrastructure, applications, cybersecurity, data, and digital transformation.
Strong technical background in coding and software development with hands-on experience designing and developing systems.
Proven experience leading core enterprise systems (e.g., ERP, CRM, HRIS, and/or sales force automation platforms).
Proven track record in managing IT budgets, software licensing, vendor contracts, outsourcing, and technology procurement.
Practical experience establishing and overseeing cybersecurity, data privacy, disaster recovery, and business continuity frameworks.
Demonstrated ability to lead cross-functional technology projects and manage organizational change and user adoption.
Experience in pharmaceutical, healthcare, FMCG, distribution, retail, or another regulated/consumer-driven industry is an advantage.