Information Technology Analyst

Job Description & Requirements

Perform day-to-day application support & maintenance

Liaise with stakeholders to identify business needs

Translate business requirements and user needs into functional specifications

Collaborate with developers to ensure requirementsare incorporated into system design

Work with relevant stakeholders on user acceptance testing

Support application deployment initiated by Change Requests, plan andmaintain the application environment with the latest patches

Support the team in defining project requirements, tracking,functional documentation & training materials

Plan and conduct end-user training