Information Technology & Biomedical Equipment Support Tech

The Information Technology & Biomedical Equipment Support Technician I provides entry-level operational and technical support for medical equipment used across clinical units. The position maintains established par levels by monitoring inventory, rounding on assigned areas, staging and delivering devices, retrieving unused equipment, and coordinating, inspection, repair, and return-to-service activities. Working under established procedures and supervision, the technician also assists with basic device connectivity, documentation, and cyber-safety practices for network-connected biomedical equipment. This role supports timely access to safe, functional equipment and serves as a responsive partner to clinical, Biomedical Engineering, Information Technology, Infection Prevention, Supply Chain, and Cybersecurity teams.

Minimum Qualifications

• High school diploma or equivalent.
• Basic knowledge of computers, mobile devices, peripheral equipment, cables, and common network connections.
• Ability to learn medical-equipment terminology, inventory systems, service-ticket workflows, infection-prevention procedures, and cybersecurity requirements.
• Ability to follow written procedures, recognize conditions requiring escalation, document work accurately, and communicate clearly with technical and non-technical customers.
• Valid driver’s license if travel between facilities is required.