Information Technology (IT) Executive

Salary: RM 3,500 – RM 5,000 per month

A. Position Details

Particular - Details Position IT Executive

Department - Information Technology Reports to HR Manager / Management

Functional reporting - Managing Director / Assigned IT Supervisor Job level Executive

Work location - Plassein Industry Salary range RM3,500–RM5,000

Working hours - 5.5 Days (8.00 - 17.00)

B. Job Purpose

To ensure the smooth operation, maintenance, security and availability of the company's IT infrastructure, computer systems, network, software and business applications.

The IT Executive is responsible for providing timely technical support to all departments, maintaining IT assets, protecting company information and ensuring minimal disruption to business operations.

C. Key Job Responsibilities (JD)

1. Maintain computers, laptops, printers, servers, network infrastructure and IT equipment.

2. Provide technical support and troubleshooting to all departments.

3. Manage company email, internet, Wi-Fi, network access and user accounts.

4. Maintain ERP, production-related systems and other business applications.

5. Monitor system performance, security and data backup.

6. Maintain IT asset registers, software licenses and equipment records.

7. Coordinate with external IT vendors and service providers.

8. Monitor IT expenses, maintenance costs and software subscriptions.

9. Implement IT security measures and control unauthorized access.

10. Ensure IT projects and system upgrades are completed within approved timelines.

11. Maintain IT SOPs, technical documentation and troubleshooting records.

12. Submit monthly IT performance reports to HR Manager and Management

D. Required Qualifications and Experience

Academic Qualifications

• Diploma or Degree in Information Technology, Computer Science, Computer Engineering or equivalent.

• Professional IT certifications are an advantage.

• Relevant technical training in networking, cybersecurity or system administration.

Working Experience

• Minimum 2–3 years of relevant IT experience.

• Experience in manufacturing or industrial environments is preferred.

• Experience supporting ERP systems, network infrastructure and business applications.

Technical competencies

•Computer hardware and software troubleshooting.