Information Technology - Lead Systems Engineer (IT Network Communications)
Summary
Lead a team to design, automate, and operate SIA’s global network infrastructure (SD-WAN, LAN, Wi-Fi, voice, NAC) across multi-vendor environments, ensuring 24/7 availability and alignment with business goals.
We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives
Responsibilities includes:
•Continuous transformation of the network infrastructure to enhance availability and automation
•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards
•Create technical solutions for complex requirements
•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment
•Have Level 2 and preferably L3 experience in various networking technologies including
o SDWAN (Cisco Viptela, Versa, etc)
o Wireless (Aruba)
o Voice, Contact centre and Collaboration
o LAN (Cisco and Aruba)
o NAC (ISE and Clearpass)
o Automation experience (Ansible or Python)
•Possess relevant knowledge and experience in cloud technologies
•Track, POC and plan technology refresh
•Deliver large-scale IT projects on time, within budget and of satisfactory quality
•Manage outsourced vendor(s) and internal team including various Service Delivery meetings
•Lead and coordinate incident resolution across different vendors
•Ability to work in a team with 24*7 support
Requirements:
•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:
o Security,
o Network Automation
•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred
•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure
•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment
•Excellent communication & interpersonal skills
•Effective consulting and communication skills
•Demonstrated industry awareness