Information Technology Manager
About the role
The IT Manager is responsible for the day-to-day management of IT operations and cybersecurity across all Navis offices. The role ensures the reliable delivery of IT helpdesk and end-user support, oversees 24/7 cybersecurity monitoring and detection in collaboration with the MSSP, and manages and develops the IT infrastructure and applications. The IT Manager must be proactive, technically competent, and willing to take a hands-on approach to resolving issues in a timely manner. On an ad hoc basis, the IT Manager may be required to provide personalized, out-of-office hours IT support to members of the partnership group. The role is also responsible for implementing and enforcing approved IT and cybersecurity policies, standards, and procedures, and ensuring compliance with technology risk management requirements. Additionally, the IT Manager is expected to identify opportunities to improve existing infrastructure and systems.
Key responsibilities
Co-develop and execute strategic initiatives with the Senior IT Manager to ensure end-user support covering IT infrastructure and devices, network and connectivity, and digital workspace, digital, and AI applications
Co-develop company policies and procedures with the IT Senior Manager and manage the health, maintenance, and availability of IT infrastructure, network, connectivity, and applications
Own and manage day-to-day cybersecurity controls and monitoring, such as email security, endpoint protection and detection, identity and access management, and vulnerability monitoring and patch deployment
Manage the outsourced SOC and conduct reviews of material alerts as per the agreed frequency
Implement approved IT and cybersecurity policies, procedures, standards, and controls
Implement mandated technology risk management controls to comply with regulatory requirements
Evaluate and deploy approved digital and AI applications
Manage IT vendors and conduct periodic service performance reviews
Maintain and track IT assets in the IT asset register and conduct periodic inventory audits
Manage internal and external auditors, including coordinating IT audit activities and ensuring timely resolution of audit findings
About you
Bachelor's or Master's degree in Information Technology, Computer Science, or a related field
More than 8 years of relevant experience in IT infrastructure, cybersecurity, and digital applications
At least 2–3 years of experience supervising an IT team and managing IT vendors
Technical skills and hands-on experience managing and administering Microsoft 365, Microsoft Entra ID, Microsoft Intune endpoint management, Microsoft Windows Server, core networking (including firewalls and VPNs), endpoint security, backup, and disaster recovery
Experience implementing or managing secure access service edge and zero trust network access, network and routing concepts, network and port address translation, cloud computing, and virtual machine administration
Experience in geographically diverse user environments
Experience managing, configuring, and supporting communication technologies, such as MS Teams and Zoom
Technical skills in implementing cybersecurity controls and solutions, including endpoint protection, active threat monitoring and detection, identity and access management, and privilege access management
Experience with data protection requirements and deploying DLP solutions
Practical knowledge and experience handling business continuity, disaster recovery, and incident response
About us
Navis Capital Partners is a leading investment firm focused on growth buyout private equity investments, public equities, and private credit. The firm operates across Southeast Asia and the broader Asia region, with offices in Malaysia, Singapore, Indonesia, Hong Kong, Thailand, Vietnam, and Australia. Navis manages assets of over USD5 billion, supported by a team of over 100 professionals. The firm has a 25-year track record and has made over 90 controlling private equity investments. Navis has a collegial culture that values teamwork, mentorship, diversity, and rewards those who take initiative.
Navis is expanding, and we would like to invite exceptional candidates to join our dynamic team at our offices across the region. For interested candidate(s), you may apply and submit your CV at our LinkedIn job advertisement link.
In line with our continuous growth, we invite suitably qualified and self-motivated individuals to join as an IT Manager at our Kuala Lumpur Office.