Information Technology Specialist
- Perform duties under the guidance of the immediate supervisor, support the implementation of new business system projects and functionalities, and maintain existing systems.
- Participate in the implementation of the company’s information system projects, including requirements gathering, system configuration, system testing, and daily system maintenance.
- Gather and analyze system requirements from internal business users and prepare documentation for confirmation and approval.
- Communicate with industry peers and system vendors to identify, learn from, and adopt best practices and system advantages.
- Test new functionalities delivered by vendors and lead business users in conducting internal user acceptance testing, system validation, and go-live preparation.
- Coordinate with system vendors and follow up on project implementation progress.
- Follow up on and resolve daily system issues, including conducting root-cause analysis and coordinating corrective actions.
- Receive data correction requests from business departments, coordinate with vendors to implement the required corrections, and follow up with business users for validation.
- Conduct internal business process and system training and provide daily guidance to employees on system usage.
Job Requirements
- Min. Bachelor degree for Information Technology/Computer Science/Information System from reputable university (overseas university will be an advantage)
- Min. 3 years of experience in the implementation or testing of financial business systems.
- Experienced in system implementation or project management within Indonesia’s multifinance, leasing, banking and credit, or insurance industries will be given preference.
- A solid technical background, with knowledge of system design principles and systematic approaches to troubleshooting operational issues.
- Fluent written and spoken English, with the ability to work effectively in an English-speaking work environment.
- Strong learning agility and the ability to effectively manage and control assigned responsibilities.
- Strong communication, interpersonal, and teamwork skills.
- Excellent ability to work under pressure.