Information Technology Specialist
Technical skills
FortiGate firewalls:
Configuration and management of FortiGate firewalls.
Knowledge of FortiOS and Fortinet Security Fabric.
Experience with VPNs, IDS/IPS, and endpoint security.
Domain controllers:
Administration of Windows Server environments.
Management of Active Directory, Group Policy, and DNS.
Experience with domain migrations and upgrades.
Network management:
Proficiency in network protocols (TCP/IP, DNS, DHCP).
Experience with network monitoring tools (e.g., SolarWinds, Nagios).
Security appliances:
Familiarity with other security appliances (e.g., FortiGate, Palo Alto).
Understanding of firewall policies and security best practices.
Operating systems:
Proficiency in Windows, macOS operating systems.
Software applications:
Familiarity with common office software (e.g., Microsoft Office, Google Workspace).
Knowledge of remote desktop applications and help desk software (e.g., TeamViewer, Zendesk).
Hardware:
Ability to troubleshoot and repair PCs, laptops, printers, and other peripherals.
Understanding of basic networking concepts (e.g., routers, switches, Wi-Fi).
Skills description
Soft skills
- Problem-solving: Strong analytical and troubleshooting skills.
- Communication: Excellent verbal and written communication skills.
- Teamwork: Ability to work collaboratively in a team environment.
- Customer service: Experience in providing user support and training.