Information Technology - Sr Business Analyst (Temporary)
Schedule: Monday - Friday 8AM - 5PM
Temporary position with the future possibility to convert to Full-Time Employee.
Compensation:
Base Hourly Wage or Compensation Range: $41-52/hour with eligibility for overtime payShift Differential: NoIncentive eligible: No
Position Overview
This role is critical in the process for CJLA to convert its warehouse network onto a Tier-1 cloud warehouse management platform, blending senior business analysis with hands-on project management. This role will own requirements end to end — from discovery workshops with operations through BRD authoring, configuration validation, UAT, go-live and stabilization — while also carrying the schedule, risks and vendor coordination for the sites and work streams you are assigned.
Essential Job Duties & Responsibilities
Business Analysis
Lead discovery sessions with operations, solutions and customer stakeholders to capture current-state processand target-state requirements.
Author Business Requirements Documents, functional specifications, process flows and gap analyses againstthe standard golden template.
Translate operational requirements into WMS configuration, RF screen, report and interface designs; validatevendor design responses against the original requirement rather than accepting them at face value.
Define EDI and API integration requirements across WMS, ERP, customer trading partners and middleware,including message mapping and exception handling.
Build and execute test plans (SIT, UAT), manage defect triage, and drive issues to closure with the vendor andinternal development team.
Write SQL queries against the WMS database for data validation, reconciliation and issue analysis.
Provide onsite and remote go-live support: cutover execution, day-one floor support alongside operations, real-time troubleshooting of transactions, interfaces and RF processes, and structured hypercare through stabilization.
Diagnose production issues under time pressure — isolate whether the cause sits in configuration, data,integration or process, and either resolve it or hand it to the right party with the analysis already done.
Project Management
Own the project plan, milestones and critical path for assigned sites and workstreams; maintain a defensibleschedule rather than a decorative one.
Run status reporting, risk and issue logs, and steering updates for internal leadership and customers.
Manage scope: identify change requests early, quantify impact, and route them through a documented approvalpath.
Coordinate across IT, operations, solutions, finance and external vendors, holding parties to committed datesand escalating on a defined cadence.
Manage go-live readiness and cutover planning, including go/no-go criteria and post-launch stabilization exit.
Perform other related job duties as assigned or required.
Required Qualifications
5+ years in business analysis, WMS implementation or supply chain systems, including at least 3 years in aproject management or project lead capacity.
Demonstrated problem-solving ability when facing ambiguous, undocumented issues with operational pressure.
Delivery experience across multiple clients or business units, in a client-facing capacity where scope, scheduleand stakeholder expectations were yours to manage.
Ownership of at least two full-lifecycle WMS implementations or site conversions, from requirements throughgo-live and stabilization.
Working knowledge of core warehouse processes: receiving, putaway, replenishment, wave and order picking,packing, shipping, cycle counting, lot and expiration date control.
Working SQL proficiency — able to independently write joins and aggregate queries to validate data andinvestigate issues.
Practical understanding of EDI transaction sets used in 3PL operations (940, 943, 944, 945, 947, 856, 850) andof integration concepts such as middleware, mapping and error reprocessing.
Excellent written communication: BRDs, specifications and executive-level status summaries that stand on theirown without verbal explanation.
Willing and able to work extended hours and weekends during cutover and go-live windows, and to workdirectly on the warehouse floor with operations.
Preferred Qualifications
Direct experience with Körber / Infios WMS (formerly HighJump), including configuration, RF screen design orreport development.
Background with a systems integrator, implementation partner or technology consulting practice delivering WMSor supply chain projects.
Third-party logistics (3PL) background with multi-client, multi-site operations.
Experience with Boomi or comparable integration platforms.
Exposure to legacy-to-modern WMS conversion programs, including data migration and parallel-run strategies.
PMP, CAPM, CBAP or equivalent certification.
Familiarity with yard management, parcel or TMS integration.
Physical Requirements
This position requires the physical ability to:
Stand and/or walk for extended periods (up to X hours, depending on shift)
Sit, stand, walk, bend, stoop, kneel, crouch, or crawl as needed
Climb stairs, ladders, and/or scaffolds at various heights including ground-level and racking zones(occasionally/frequently)
Reach with hands and arms overhead and below waist level
Lift, carry, push, or pull up to 50 pounds
Occasionally lift heavier items with or without assistance
Use fine motor skills/manual dexterity to operate equipment, tools, or keyboards
Frequently use hands and fingers to handle, grasp, or control objects
See clearly at close range and at distance, with peripheral vision, depth perception, and the ability to adjustfocus
Hear and understand verbal instructions, alarms, and equipment signals in a noisy environment
Sit for prolonged periods of time at a desk while working on a computer
Use hands and fingers to operate a keyboard, mouse, and telephone
Speak and hear clearly in person, virtually, and over the phone
Occasionally stand, walk, reach, stoop, or lift up to 10 pounds
Work Environment
This position operates in a hybrid environment, with responsibilities carried out in both a warehouse setting and an officeenvironment. In the warehouse, the employee is exposed to:
Varying temperatures, including but not limited to refrigerated or non-climate controlled areas
Loud noise levels, such as machinery, forklifts, and conveyor systems
Dust, odors, and airborne particles
Concrete flooring and moving mechanical equipment
Frequent exposure to powered industrial vehicles and warehouse traffic
The employee is required to wear personal protective equipment (PPE) such as steel-toed shoes, safety glasses, andhigh-visibility vests.In the office environment, the employee will use standard office equipment such as computers, phones, photocopiers, filing cabinets, and printers. The noise level in the office is typically quiet to moderate, and the area is climate-controlled.
Location/Remote Eligibility
This is a hybrid role based out of our Des Plaines, IL office. Regular, on-site presence is required (4) days per week or as otherwise directed by the company.
The role may be performed in a hybrid work setting (combination of on-site and/or remote), depending on business needs and location eligibility. When working remote, employees are expected to maintain a dedicated, distraction-free, confidential workspace and reliable internet connection.This position requires occasional travel to facilities and may include up to 30% travel.
Schedule
Flexible hours may be required to support deadlines or cross-functional collaboration.