Information Technology Supervisor 2 (20093635)
Posted Updated
Description
Who We Are Our mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens. What You'll Do Ohio Department of Public Safety – Director’s Office/Information Technology Report in Location: 1970 West Broad Street, Columbus, Ohio 43223 Work Hours: 8:00am – 5:00pm Teleworking: Two Days/Week; Onsite: Three Days/Week (Subject to Change) Position subject to On-Call 24 hours a day, 7 Days/Week Perks of Working for the Ohio Department of Public Safety Multiple pay increases over your first years of service! Free Parking! Free Onsite Gym and Walking Path! Daycare On-site! Cafeteria On-site! What you'll do as an Information Technology Supervisor 2: Within the Information Technology Office (ITO) Support unit (e.g. PC Support, Operations, Account Mail Management Group (AMMG) Service desk,) provide direct supervision, direction leadership to assigned personnel (e.g. review work provide assistance technical guidance; provide developmental opportunities, coach staff to foster development, evaluate performance, manage and monitor tickets via tracking system (i.e. ServiceNow), approve section staffing levels, recommend discipline, interview applicants make hiring recommendations). Oversee the 24x7 support of internal IT customers. Manage IT inventory supply levels. Coordinate hardware software repairs with various external vendors. Click here to see full position description Additional Information UNUSUAL WORKING CONDITIONS Work involves operations of computer terminal for long periods of time; overtime may be required; travel may be required which may include overnight stay; may be required to be on-call 24 hours per day, 7 days per week. This position is essential, meaning the duties this job performs are critical to the continued operations of the Ohio Department of Public Safety during a public safety emergency (OAC 123: 1-46-01 DAS Directive HR-D-11). Whoever fills this position will be required to report for duty during any public safety emergency. Background Check Information: A background check including BCI and FBI fingerprint check may be required on all selected applicants A comparative analysis and/or drug test may be a requirement of the hiring process To request a disability accommodation, please email HRRequestADA@dps.ohio.gov as soon as possible, or at least 48 hours prior to the above referenced testing or interview date so any necessary arrangements may be made in a timely manner.