Information Technology Support Engineer

Salary: £55,000 - 78,000 per year Requirements: Proven experience providing end-user IT support in a live operational environment. Strong customer-focused approach with the ability to explain technical concepts clearly to non-technical users. Ability to remain calm and effective under pressure during high-volume deployment activity. Strong observation and analytical skills to identify patterns and trends from multiple small issues. Ability to follow defined processes and escalation routes with …