Information Technology Support Specialist (New York City Metropolitan Area)

The IT Support Specialist owns end-user technical troubleshooting, support, and issue resolution, ensuring smooth technology operations across the organization. This role influences overall productivity by managing hardware and software support, supporting IT projects, and facilitating clear communication between support teams and users. Key Responsibilities Respond promptly to user inquiries via phone, email, or walk-in, troubleshooting issues related to hardware, software applications, and ne…