Information Technology Support Technician

Information technology support technician Globeducate International Schools Globeducate is one of the world’s leading international K-12 education groups, with a network of schools and educational brands across multiple countries. Our schools are united by a shared commitment to educational excellence, innovation, international mindedness, and the development of students who graduate as global citizens who can shape the world. Colleagues at Globeducate benefit from working within a collaborative international community that values continuous improvement, professional learning and the sharing of best practice across the group. PASCAL International Education is a world-class private schools group with campuses in Lefkosia, Larnaka and Lemesos, Cyprus. At PASCAL we offer a complete education, from Kindergarten to graduation from our six-year Secondary Schools. Our schools and our people are committed to excellence in every aspect of our operations. We are proud of our dedication to fostering a positive and inclusive work environment where employees can thrive and reach their full potential. Key Responsibilities We are seeking to recruit a full-time Information Technology Support Technician to join our growing team at PASCAL Private School Lefkosia. The selected candidate will be base at the campus of PASCAL Private School in Nicosia and will also be required to periodically visit the premises of the organisation located in other cities. Provide first-line technical support and troubleshooting assistance to employees of the organisation Respond to service requests and incidents ensuring timely resolution to IT matters Diagnose and resolve technical problems, including hardware failures, software errors, and connectivity issues, through remote assistance for all schools or on-site visits for the schools located in Lemesos Install, configure and maintain computer hardware and software applications Perform routine maintenance tasks, such as software updates, antivirus scans, and system backups, in order to ensure the reliability and security of IT systems Assist with the setup, configuration, and maintenance of audiovisual equipment, multimedia devices, and classroom technology for instructional purposes Collaborate with other IT staff members and vendors to escalate and resolve complex technical issues that require specialised experience and expertise Educate employees on the use of technology resources, software applications and best practices for information security Stay informed about emerging technologies, trends, and best practices in IT support area and contribute to the continuous improvement of IT services and processes Candidate Profile Undergraduate Degree in Information Technology Support Technician or a Certificate in Information Technology or a similar field, will be considered an advantage Proven experience as an Information Technology Support Technician or a similar role Solid knowledge of Information Technology systems and applications Familiarity with basic networking concepts Discretion and confidentiality in handling sensitive information Excellent command of English language Excellent communication and interpersonal skills How to Apply Interested applicants should submit their application through our online platform by Monday, 23rd of November 2026, by clicking on ‘Apply Now’. Candidates with a valid work permit in Cyprus will be considered for this position. Only shortlisted candidates will be contacted for an interview. Successful employment is subject to submission of the required documents, which include, amongst other, reference letters, clean and recent police certificates (Criminal Record and Sexual Harassment Record), degree recognition certificate, proof of eligibility to teach, etc. True impact starts when we dare to Be Excellent, Be Supportive, Be a Pioneer, and Be Global. If you share these core values, apply now to join Globeducate and make a lasting difference, shaping the world. Safeguarding Statement: PASCAL is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We welcome applications from all suitably qualified candidates, particularly those from underrepresented groups including ethnicity, gender, transgender status, age, disability, sexual orientation or religion. Successful applicants will be subject to safer recruitment checks, including an enhanced DBS check (with barred list where appropriate), checks with past employers, including overseas police checks, online searches and relevant pre-employment safeguarding assessments.