Information Technology & Systems Administrator

Keep CMC Connected, Secure, and Moving Forward!

Since 1963, Cygnus Manufacturing Company has been a family-oriented employer committed to providing a positive work environment, work-life balance, and opportunities for long-term growth. Located in Saxonburg, PA, we're proud to offer a modern workplace where employees can build rewarding careers.

As an Information Technology and Systems Administrator at CMC, you will oversee and maintain our IT infrastructure, support employees with their technology needs, manage cybersecurity and system security, and help improve business operations through technology. This role supports a wide range of systems, including network infrastructure, hardware, software, and our ERP system, while working closely with employees, management, and outside service providers. You will also have the opportunity to identify and recommend technology solutions that improve efficiency, reduce costs, and support the company's continued growth.

Why Work at Cygnus Manufacturing?

• Family-oriented company with a strong emphasis on work-life balance
• Opportunity to take ownership of IT operations and make a direct impact across the organization
• Help power the technology behind the manufacturing of innovative, life-changing products and devices for world-renowned customers
• Broad range of responsibilities spanning systems administration, cybersecurity, networking, and ERP support
• Work closely with employees, management, and outside technology partners
• Opportunities to expand your technical knowledge and implement improvements within a small to midsize manufacturing environment

Benefits Package

• Health, Dental, Vision Insurance
• HSA & FSA Options
• Company-Paid Life & AD&D Insurance
• Company-Paid Short-Term & Long-Term Disability
• 401(k)

• Paid Time Off, including:

  • Vacation Time

  • Personal Days

  • 9 Paid Holidays

• Tuition Reimbursement Program
• Safety Shoe & Safety Glasses Allowance

Job Duties

• Manage and maintain the company's IT infrastructure, including PCs, servers, networks, software, and phone systems
• Administer cybersecurity systems and monitor compliance with established security policies, standards, and best practices
• Provide on-site technical support, troubleshooting, and resolution of hardware, software, server, and network issues
• Manage system backups, data recovery, software updates, patches, and installations
• Administer and support the company's Made2Manage (M2M) ERP system and SQL Server environment
• Assist departments with data extraction, analysis, and reporting using SQL Server and Crystal Reports
• Manage software licensing, user accounts, system access, and administrative permissions
• Oversee the procurement, installation, configuration, and life-cycle maintenance of IT hardware and software
• Maintain system configurations, manage technology changes, and ensure accurate technical documentation
• Coordinate with third-party technology vendors and service providers, including cloud-based server providers
• Identify, develop, and implement technology standards, procedures, and best practices
• Support IT-related functions within the manufacturing environment, including equipment and system connectivity
• Evaluate and recommend technology solutions to improve operational efficiency, reduce expenses, and support business objectives
• Assist with IT budgeting, project costs, vendor negotiations, and technology-related purchasing decisions as needed
• Continuously document and improve company IT processes and procedures
• Communicate technology needs, opportunities, and recommendations to company leadership
• Adhere to Employee responsibilities outlined in Cygnus' Health & Safety Policy

Additional Skills & Responsibilities

• Bachelor's degree in a relevant field with 3–5 years of related experience, or an associate degree with relevant experience
• Experience with Windows systems administration, preferably within a manufacturing environment
• Proficiency with Microsoft Windows, Microsoft Office, and Active Directory
• Experience with Microsoft SQL Server, including database management, data analysis, and report development
• Proficiency with Crystal Reports, including report writing and optimization
• Experience troubleshooting and supporting PCs, smartphones, mobile devices, and related hardware and software
• Familiarity with cybersecurity administration, antivirus management, and IT security best practices
• Experience with Microsoft 365 Administration, Microsoft Exchange (Hybrid), VMware vSphere/ESXi, and Veeam Backup is preferred
• Experience with Made2Manage (M2M) ERP, advanced reporting, and Cost Calculator is a plus
• Familiarity with HTML, PHP, website administration, and CNC machine network interfaces is a plus
• Relevant professional certifications, such as MCSE, CCNA, or ITIL, are valued
• Strong customer service skills with the ability to communicate technical information effectively to employees at all levels
• Excellent verbal and written communication skills, with strong organizational and problem-solving abilities
• Ability to work independently, exercise sound judgment, and manage multiple priorities with minimal supervision
• Ability to work under pressure during periods of increased workload or critical system issues
• Willingness to work flexible hours and remain accessible for on-call support, including weekends and holidays, as needed
• Ability to regularly lift 30–50 pounds and perform physical activities associated with equipment installation, maintenance, and troubleshooting
• Ability to work in a manufacturing shop environment, including hot, cold, and/or noisy areas
• Ability to comply with company drug testing requirements

Equal Opportunity Employer/Minorities/Women/Disabilities/Protected Veterans