Infrastructure Analyst III

• Assist and provide technical direction to a global team

• Be responsible for project and support task tracking, process execution and metrics for supported technologies

• Provide guidance and recommendations regarding technical processes and procedures

• Identify learning opportunities for global team members through projects and technical tasks

• Participate in a 24 hour, 7 day per week, on-call support rotation

• Respond to support requests received via shared mailbox as needed

• Apply system changes and infrastructure upgrades as needed

• Manage elements of the current infrastructure to ensure high availability and optimal performance in an integrated environment

• Maintain a strong collaborative relationship with business partners in support of business strategies

• Automate tasks through scripting Participate in and/or manage small to medium sized projects desired

Experience in one or more of the following areas:

• Experience configuring Lync Enterprise Server and Lync architecture design

• Experience implementing and supporting Microsoft Lync; including VOIP, and conferencing

• Scripting and/or Coding experience

• Familiarity with change management

• Knowledge and Administration of Windows Servers

A strong candidate will have:

• Global Microsoft Lync deployment experience

• Excellent verbal and written skills

• Global Project management experience

• Experience with PowerBuilder scripting

• Degree in an Information Technology, Engineering discipline or equivalent experience.

To know more on this position or to schedule an interview please contact:

Elaine Locsin

(973) 867-0440