Infrastructure Engineer (1-year renewable) #IAC

Provide L1/L2 infrastructure BAU support for servers, networks and related IT infrastructure.
Perform basic troubleshooting and incident resolution for Windows servers, network devices and connectivity issues.
Support day-to-day operations within a data centre environment, including equipment checks, monitoring and basic infrastructure maintenance.
Perform Windows Server patching, updates and post-patching verification.
Support network infrastructure including Aruba, HP and Cisco switches and related devices.
Perform basic network troubleshooting involving connectivity, switches, ports, VLANs and IP-related issues.
Perform basic server troubleshooting, including OS, services, disk space, performance and connectivity issues.
Assist with hardware installation, replacement, configuration and troubleshooting.
Monitor infrastructure health and respond to alerts and incidents.
Escalate complex infrastructure issues to the relevant L2/L3 teams or vendors.
Maintain accurate documentation, incident records and infrastructure checklists.
Work with internal teams and vendors to ensure infrastructure issues are resolved within agreed timelines.
Support infrastructure maintenance, patching, upgrades and other BAU activities as required.
Follow IT security, change management and operational procedures.
Any other ad-hoc duties as assigned by supervisor

Diploma/Degree in IT, Computer Science, Information Technology or a related field.
Relevant experience in Infrastructure / System / Network Support.
Hands-on experience working in a data centre environment.
Experience providing L1/L2 infrastructure support.
Good working knowledge of Windows Server and experience with Windows Server patching.
Basic troubleshooting knowledge of network and server infrastructure.
Experience with or exposure to Aruba, HP and/or Cisco network equipment.
Familiarity with switches, VLANs, IP addressing and basic network connectivity troubleshooting.
Comfortable troubleshooting hardware, operating system and infrastructure-related issues.
Willingness to participate in maintenance activities and occasional after-hours support when required.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: andrechua@recruitexpress.com.sg

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

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