Infrastructure Engineer
Posted Updated 3
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Salary: £30,000 - 40,000 per year
Requirements:- Good experience in infrastructure support, ideally within a managed services environment
- Experience using monitoring tools and ITSM platforms
- Good Windows Server administration and troubleshooting skills
- Exposure to VMware vSphere and Microsoft Azure environments
- Understanding of backup technologies and operational support processes
- Strong communication, problem-solving, and customer service skills
- Knowledge of ITIL-based service management practices
- Monitor and manage infrastructure alerts across cloud and on-premise environments
- Investigate, troubleshoot, and resolve infrastructure incidents
- Manage ticket lifecycles through ITSM processes and SLA targets
- Perform daily backup validation and support remediation activities
- Support monthly patching activities across Windows, Linux, Azure, and VMware estates
- Assist with Azure and VMware virtual machine administration and troubleshooting
- Contribute to operational documentation, runbooks, and knowledge sharing
- Participate in a shared on-call rota providing first-response support for critical incidents
- Azure
- Cloud
- Support
- ITIL
- ITSM
- Linux
- VMware
- Windows
- DevOps
- Incident Management
More:
We are a leading technology services organisation based in Manchester, working in a flexible hybrid setup with a competitive salary and on-call allowance. We offer a genuine career progression opportunity into senior infrastructure and cloud engineering roles, with exposure to enterprise-scale Azure, VMware, backup, and monitoring technologies. You will join a collaborative managed services team supporting complex customer environments and gain hands-on experience across cloud and on-premise infrastructure platforms, alongside ongoing learning and development opportunities with access to modern technologies.
last updated 37 week of 2026