Infrastructure Engineer
Summary
The Infrastructure Engineer will manage server maintenance, backups, and network infrastructure while providing 3rd line support. The role requires strong expertise in Microsoft environments and ERP systems like COINS or Netsuite.
Salary: £40,000 - 50,000 per year
Requirements:- Minimum 5 years experience in IT support or a service function, with experience in a 3rd Line Support position.
- ERP management capabilities, ideally with COINS or Netsuite.
- Technical expertise in server maintenance (2012 to 2016), backups (Veeam), and network infrastructure.
- Strong knowledge of Microsoft environments, including Office, SharePoint, AD, and Exchange.
- Confident, customer-focused problem solver with excellent communication skills.
- Full UK driving licence and flexibility to travel to sites.
- Eligible to work in the UK.
- Provide support across hardware, software, phones, mobiles, and specialist systems.
- Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution.
- Support servers, Exchange 365, backups, and network infrastructure.
- Set up new sites, accounts, and mobile devices.
- Maintain IT documentation and ensure smooth daily operations.
- Support business-critical projects, including network refresh, ERP implementation, on-premise to cloud transformation, and integration of a new ticketing system.
- Cloud
- ERP
- Hardware
- Support
- Mobile
- Network
- SharePoint
- Veeam
- Office 365
- DevOps
- Windows
More:
We are seeking an Infrastructure Engineer to join our team in Maidstone, Kent on a permanent basis. This role offers a salary of £40,000 to £50,000 plus a 5% bonus potential, along with additional benefits. You will play a key role in keeping our systems running smoothly and supporting important projects that help our colleagues succeed.
last updated 33 week of 2026