Infrastructure Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Infrastructure Engineer based in the United States.

This is a fully remote infrastructure role supporting business-critical Oracle Utilities environments for clients across North America.
You will design, deploy, maintain, and troubleshoot resilient infrastructure across servers, networks, databases, and application environments.
The role combines hands-on Linux administration, networking, scripting, middleware, SQL, and infrastructure optimization.
You will act as a trusted technical partner, translating complex infrastructure issues into clear solutions for both technical and non-technical stakeholders.
The position offers meaningful ownership across client environments, internal infrastructure, process improvement, and critical incident response.
You will work independently in a fast-paced environment where reliability, problem-solving, and responsiveness directly influence client outcomes.
Occasional travel and flexible on-call support are required to support go-lives, critical incidents, and infrastructure activities.

• Infrastructure Design & Operations: Design, deploy, maintain, and optimize infrastructure supporting resilient application environments, including server, hardware, software, and network configurations.
• Linux & Systems Administration: Configure and maintain lightweight Linux server environments through the command line, including custom kernels, startup automation, system recovery, middleware, and performance tuning.
• Network & Connectivity Management: Troubleshoot network and connectivity issues, maintain firewalls and VPNs, manage Wi-Fi and network switches, and ensure reliable voice and data flow across environments.
• Incident & Root Cause Management: Investigate system performance, security, connectivity, and application issues, identify root causes, and implement durable solutions for time-sensitive problems.
• Client Technical Support: Provide infrastructure installation, support, and guidance to client IT teams while clearly communicating technical plans, risks, dependencies, and recommended solutions.
• Planning & Delivery: Develop detailed implementation plans for server hardware and software deliverables and communicate them effectively to technical and non-technical stakeholders.
• Monitoring & Process Improvement: Define meaningful operational metrics, identify opportunities for cost savings and infrastructure optimization, and contribute to continuous improvement initiatives.
• Operational Support: Provide on-call assistance during critical incidents and flexible support windows, while maintaining reliable communication and service continuity.
• Internal Technical Support: Assist with internal infrastructure, network, VPN connectivity, hardware, and software needs as required.
• Cross-Functional Collaboration: Work with consultants and internal teams to anticipate infrastructure changes, resolve complex issues, document procedures, and maintain consistent technical standards.

Requirements

• Education & Experience: Bachelor’s degree in Network Systems Administration, Information Systems Technology, Engineering, or a related technical discipline, or equivalent professional experience, with 5+ years of relevant infrastructure experience.
• Linux Expertise: At least 5 years of experience configuring and administering lightweight Linux servers through the command line, including custom kernel configuration, startup automation, and system recovery.
• Scripting & Data Technologies: Strong experience with shell scripting, middleware, and SQL, with the ability to automate operational tasks and support application environments.
• Networking: Hands-on experience with firewalls and VPNs, including SonicWall, Wi-Fi management, VLANs, trunking, managed switches, and multi-switch network topologies.
• Infrastructure Troubleshooting: Demonstrated ability to diagnose system, application, connectivity, performance, and security issues and drive problems through to root-cause resolution.
• Client Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts, implementation plans, risks, and issues to both technical and non-technical audiences.
• Reliability & Ownership: Strong self-direction, accountability, composure under pressure, and the ability to prioritize business-critical issues without close supervision.
• Remote Work: Ability to maintain a dependable home office with high-speed internet and work effectively with distributed teams across client time zones.
• Availability: Willingness to participate in on-call rotations and occasional evening or weekend support when required.
• Travel: Ability to travel approximately 10–25% within the United States for go-lives, critical incidents, data center activities, or on-site infrastructure work.
• Preferred Technical Skills: Experience with WebLogic administration, clustered environments, scripted application deployment, performance monitoring, and tuning.
• Virtualization & Backup: Familiarity with VMware vCenter, ESXi, Workstation, Player, Oracle VM/OVM Manager, and Veeam Backup and Restore.
• Additional Technologies: Experience with Oracle Database Administration, DNS, Active Directory and PowerShell, Microsoft Office applications, and enterprise infrastructure support is advantageous.
• Industry Knowledge: Familiarity with Oracle Utilities products and the energy or utilities industry is preferred.

Benefits

• Remote-first work: Fully remote position within the United States.
• Client impact: Work directly on business-critical infrastructure supporting Oracle Utilities environments across North America.
• Technical variety: Gain exposure to Linux, networking, databases, middleware, virtualization, security, automation, and enterprise applications.
• Professional growth: Opportunity to expand infrastructure, architecture, troubleshooting, and client-facing consulting expertise.
• Travel opportunities: Approximately 10–25% travel for select go-lives, critical incidents, data center activities, and client infrastructure projects.
• Flexibility: Flexible working arrangements to support on-call rotations and time-sensitive business requirements.
• Ownership: Significant autonomy and responsibility across infrastructure delivery, optimization, incident response, and continuous improvement.
• Collaborative environment: Work closely with consultants, client IT teams, and distributed technical stakeholders.
• Inclusive workplace: Commitment to equal employment opportunity and reasonable accommodations throughout employment and the hiring process.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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