Infrastructure Engineer

GENERAL RESPONSIBILITIES:

The Infrastructure Engineer is responsible for designing, implementing, maintaining, and supporting the organization’s IT infrastructure, ensuring high availability, performance, scalability, and security. This role covers cloud and on-premises infrastructure, networks, servers, storage systems, and related services, supporting both operational stability and business growth.

DUTIES AND RESPONSIBILITIES:
Infrastructure Design & Implementation

• Design, build, and configure infrastructure solutions (servers, storage, network, virtualization, and cloud services) to meet business and technical requirements.

• Develop and maintain Infrastructure-as-Code (IaC) templates and automation scripts to streamline provisioning and configuration.

• Ensure solutions are scalable, cost-effective, and aligned with architecture standards.

• Work with application, development, and operations teams to ensure infrastructure meets application requirements.

Operations & Maintenance

• Monitor infrastructure performance and capacity, proactively identifying and resolving issues.

• Perform patching, upgrades, and system tuning to maintain security, stability, and performance.

• Maintain backup, recovery, and disaster recovery systems, ensuring minimal downtime.

Troubleshooting & Support

• Diagnose and resolve infrastructure incidents, problems, and outages within defined SLAs.

• Collaborate with cross-functional teams to ensure service restoration and root cause analysis.

Security & Compliance

• Implement and enforce infrastructure security best practices and compliance requirements.

• Monitor systems for vulnerabilities, applying security patches and configurations as needed.

• Support audits and provide documentation for regulatory compliance.

Continuous Improvement & Documentation

• Identify and implement opportunities to improve infrastructure efficiency, automation, and reliability.

• Maintain accurate documentation of infrastructure designs, configurations, processes, and recovery procedures.

• Research and recommend emerging technologies to enhance infrastructure capabilities.

JOB SPECIFICATIONS:

• Education – At least graduate with a Bachelor’s or Master’s Degree in IT or equivalent.

• Related Work Experience - 3–5 years’ experience in infrastructure engineering, system administration, or a related role.

  • Hands-on experience with cloud platforms (AWS, Azure, GCP) and virtualization technologies (VMware, Hyper-V, KVM).

  • Experience in managing Windows and/or Linux server environments.

  • Exposure to network configuration, storage systems, and backup solutions.

  • Experience with automation tools (Ansible, Terraform, PowerShell, Bash).

• Knowledge – knowledgeable in the following:

• Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VPN).

• Familiarity with ITIL service management practices.

• Knowledge of high availability, clustering, and load balancing.

• Understanding of information security principles and compliance standards (ISO 27001, PCI-DSS, etc.).

• Skills :

• Strong analytical and troubleshooting skills.

• Ability to manage multiple priorities and deliver on time.

• Effective communication and documentation skills.

• Proactive, self-motivated, and adaptable to change.

• Ability to work independently and in cross-functional teams.