Infrastructure Engineer

Job Description

Infrastructure Engineer

Gloucester – Hybrid

Salary - £55,000 - £70,000 + DV bonus

Clearance - DV / eDV Clearance Required

Role Details

An established on-site infrastructure engineering team in Gloucester is looking for an experienced Infrastructure Engineer to provide hands-on support across mission critical, highly secure government environments. You'll manage complex on-premises platforms — resolving incidents, implementing changes, and driving continuous improvement to ensure availability, resilience and compliance at the highest classification levels.

This is a rare opportunity to work on genuinely impactful national security programmes in a cleared, fast-paced operational environment, embedded directly with an end customer team.

Responsibilities

- Own incident resolution, change implementation and scheduled maintenance across secure, mission critical environments

- Implement approved technical changes on behalf of end customers, following strict change management and compliance processes

- Identify and deliver platform improvements, including automation to reduce manual effort and human error

- Proactively monitor the environment to detect and address issues before they impact service

- Support the Technical Lead with escalation management, risk tracking and active oversight of the environment

- Contribute to stakeholder management, service reporting and review meetings with the service delivery function and customer teams

- Produce clear, accurate documentation to ITIL4 standards

- Collaborate with DevOps and software engineering teams to support containerised and service-oriented workloads

Technical Skills

You will ideally come skills in some or all the below;

- VMware Suite: ESXi, vCenter, NSX / VCF

- Windows System Administration: AD, DNS, DHCP, PKI

- Linux System Administration

- Backup & Recovery: Veeam or similar

- Containers: Docker and/or Kubernetes

- Monitoring: Nagios or equivalent

- Networking: TCP/IP, VLANs, firewalls

- Cyber Security awareness and principles

Experience & Attributes

- Proven experience in IT infrastructure operations in complex, regulated environments, ideally national security, defence or intelligence

- Comfortable with strict change control, audit and compliance in a high-assurance, classified setting

- Familiarity with ITIL4 and how to apply it in agile/DevOps environments

- Able to support software development teams across microservices, containerisation and CI/CD

- Strong communication skills, able to engage with technical and non-technical stakeholders at all levels

- Self-motivated with a proactive mindset