Infrastructure Manager

Overview

i3 is seeking a creative and driven Infrastructure Manager with a passion for solving real world issues on a cross-functional, fast paced team. Candidate will be responsible for working closely with the system administrators and end users to properly design and maintain the network. Candidate should have a strong background in Red Hat Linux, Windows Server or Cisco networking.

As the infrastructure manager your role is to ensure the stability, integrity and efficiency of the in-house network that supports an Army network. The Infrastructure Manager will apply communication, analytical, and problem-solving skills to help identify, communicate and resolve issues to maximize the benefit of IT systems investments while leading a team of systems administrators and network engineers.

Responsibilities

• Develops, manages, and leads a team of Systems Administrators by providing advice, guidance, learning opportunities, feedback, and training.
• Provide technical expertise supporting information system components, infrastructure integration and maintenance to satisfy system security requirements for several stakeholders. i.e. ZTA, MFA, implementing policies and procedures for best practices.
• Provide direct customer service and technical support to local and remote users as required via phone, e-mail, on-line systems and in person.
• Configure information technology infrastructure in accordance with best practices and DISA STIGs.
• Maintains the integrity and security of servers and systems applicable to the compliance of RMF accreditation packages.
• Monitor, evaluate, and maintain systems and procedures to safeguard information systems, networks and databases.
• Install software, updates, patches and upgrades.
• Understanding of software configuration management, build, deployment and release management, application lifecycle management, infrastructure, and DevSecOps tools and processes.
• Have a customer centric approach and provide all levels of support for the technical and cyber team as well as the user base community.
• Coordinate OS, middleware, and database patching.
• Notify affected teams of the upgrade and patching activities.
• Similarly, work with application teams to identify server needs for new applications.
• Provides advice and training to end-users and provides mentorship to junior team members.
• Other duties as assigned.

Qualifications

Education/Experience

• Bachelor’s degree in Computer Information Systems, Information Technology, Computer Science, or a related technical field. Additional experience may substitute for degree.
• 10-15 years of relevant experience.
• U.S. Citizenship required.
• Active Secret clearance required to start. Must be able to maintain the security clearance required for this position.
• Prior experience as a Systems Administrator.
• Working knowledge of current systems and applications.
• Ability to troubleshoot and resolve software and hardware conflicts.
• Be able to quickly adapt to new situations, have a strong commitment to a team environment, maintain a capacity to work with little supervision, and the willingness to learn new technologies.
• Experience with storage, backup and disaster recovery technologies.
• MS Windows server installation/configuration experience.
  • Group Policy / Active Directory configuration and management.
  • Experience with PowerShell.
  • Knowledge of O365, SharePoint, and Azure.
• Certifications:
  • Required: CompTIA Security+ CE
  • Preferred: CCNA, RHCSA, Microsoft O/S cert.

Knowledge/Skills

• Knowledge of office administration and procedures.
• Exceptional judgment capabilities and relationship management skills.
• Excellent communication, teamwork, and client service skills; ability to clearly communicate in discussions and written documents, and to deliver feedback clearly and tactfully.
• Interact with a diverse array of customers and staff in a professional and courteous manner.
• Work independently with accountability for accurate and complete results.
• Be extremely organized and exceptionally detail oriented.
• Work well both independently and in a team environment.
• Be energized by a fast-paced work environment.
• Must be able to communicate with others effectively.
• Analyze information and respond appropriately.
• Manage time wisely and prioritize tasks.
• Provide superior customer service.
• Multi-task in a pleasant manner.
• Work well under pressure.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; handle or feel; and reach with hands and arms.
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Regular i3 hours are 8:00 a.m. - 5:00 p.m. Monday-Friday, however, additional hours may be required on occasion. Regular and punctual attendance is required.

About i3

Founded in 2007, Integration Innovation, Inc. (i3) is headquartered in Huntsville, AL, with additional offices in Orlando, FL, and the National Capital Region. We are a 100% team member-owned mid-tier integrator with over 800 employee-owners, and our culture speaks for itself: we've earned ten Best Places to Work® awards, driven by strong employee engagement, transparent leadership, and a genuine commitment to communication.

i3 team members operate at the leading edge of national defense across a broad range of technical disciplines, from systems and software engineering to modeling, simulation, and training solutions to cybersecurity, digital engineering, and enterprise IT. We also take products from prototype through production, bringing that same engineering rigor to manufacturing and delivering hardware at scale. For candidates, that means a rare opportunity: the innovation and mission focus of an engineering services company paired with the hands-on impact of building and delivering real solutions that benefit the Warfighter, all inside an employee-owned company where your contributions directly shape both the mission and your ownership stake in the business.