Infrastructure Specialist/Platform Engineering
Summary
Provides platform engineering and infrastructure support for ecommerce clients, resolving incidents, managing deployments, and ensuring SLA compliance.
Job Description An Infrastructure Specialist in Platform Engineering Services acts as a trusted advisor to Client IT, providing expertise in infrastructure, security, and risk management. They analyse and resolve incidents, provision, deploy, configure, migrate, manage, and support infrastructure products. Their primary responsibility is to ensure high-quality technical support, meeting Service Level Agreements (SLAs) and adhering to process compliance. By conducting business impact analyses an…