Infrastructure Support Engineer (12-Month Contract)
Salary: $4,000 – $5,000 per month
Infrastructure Support Engineer (12-Month Contract)
Working Day: Mon to Fri
Working Hours: 9am - 6pm
Office Location: Thye Hong Centre (Bukit Merah)
Salary: $4,000 - $5,000
Responsibilities:
Oversee infrastructure operations
Perform routine checks on infrastructure operations activities in accordance with the IT Operations standards and procedures
Assist with monitoring daily infrastructure traffic and performance
Configure infrastructure and related computing environments such as computer hardware, systems software, applications software
Maintain documentation of maintenance and optimisation procedures and tests
Perform minor infrastructure repairs in accordance with design or installation specifications
Maintain infrastructure performance
Assist with infrastructure testing, ongoing optimisation or changes, and scheduled upgrades and updates
Coordinate the deployment of new and/or upgraded infrastructure
Resolve infrastructure-related problems and issues
Act as the first point of contact for infrastructure-related incidents
Assist with problem identification and resolution
Escalate unresolved infrastructure-related incidents for resolution
Documents incidents and track resolution in management systems
Document solutions to common infrastructure-related incidents
Oversee service level agreements and service improvements
Assist in developing service-level objectives and targets
Maintain logs of service level performance metrics
Suggest improvements for procedures and controls to enhance performance and client satisfaction
Identify recurring incidents and potential issues for senior management
Requirements:
Diploma/Degree in Computer Science or IT, or with at least 2-3 years of experience in deploying and maintaining Server, Storage and Backup solution in Windows & Linux environment.
Experience in administration of Microsoft Server, SQL Server, Reporting Server.
Experience in administration of Virtualization environment (VMware and Microsoft Hyper-V).
Experience in administration of AD, RDS and System Troubleshooting.
Experience in administration of Email System (Microsoft 365) and Troubleshooting.
Experience in administration of End User Computing (EUC) and Troubleshooting.
Experience in administration of networking / perimeter network security / WAN connectivity.
Experience in Cyber Security such as discovering vulnerabilities and risk in the environment, monitoring network performance and ensuring hardware and software applications are updated.
If you are keen to apply, please send me your resume and job applied for or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)
❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |📍The Supreme HR Advisory EA No: 14C7279