Infrastructure Support Specialist

Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional who thrives in a collaborative environment and is committed to excellence, security, and service. This role will support the Columbus Ohio region.

Responsibilities:

• Monitors and supports performance of network (LAN/WAN, routing, firewalls, wireless), phone, nurse call alert, and other essential infrastructure systems
• Designs and implements the Ethernet/phone cabling design
• Performs regular system checks and proactively resolve issues to prevent downtime
• Responds to infrastructure incidents, implement corrective actions, and follow proper escalation procedures
• Installs, configures, and maintains infrastructure equipment and cabling to meet high quality standards
• Applies patches, updates, and upgrades to infrastructure components in a timely manner
• Implements and tests configuration and data backup strategies and disaster recovery procedures
• Maintains accurate documentation of configurations, changes, and incident resolution
• Maintains detailed records of infrastructure configurations, incidents, and changes.
• Ensure that infrastructure complies with security policies and regulatory requirements while monitoring for security vulnerabilities
• Monitors systems for security vulnerabilities and implement protective measures
• Assists in infrastructure audits and security assessments, remaining current with evolving technologies and industry best practices