Infusion Department Manager, Downtown Nashville

Position Summary

We are seeking a highly skilled and business-savvy Infusion Department Manager to lead and oversee daily operations of our infusion services. This role is pivotal in managing the clinical and administrative functions of the infusion department while driving operational excellence and financial performance. The ideal candidate will have a strong background in managing buy-and-bill medication workflows, inventory and supply chain oversight, and a proven track record in optimizing department efficiency and profitability.

Key Responsibilities

Operational Oversight

• Lead daily operations of the infusion department, ensuring safe, efficient, and high-quality patient care.
• Develop, implement, and monitor protocols, policies, and procedures that align with clinical and business objectives.
• Collaborate with providers, nursing staff, and pharmacy teams to streamline workflows and optimize scheduling, throughput, and resource utilization.

Business & Financial Management

• Manage infusion department budget, including forecasting, cost control, and revenue cycle oversight.
• Monitor key financial performance indicators (KPIs), identify variances, and implement corrective actions as needed.
• Partner with billing and revenue cycle teams to ensure appropriate coding, reimbursement, and collections for infusion services.

Buy-and-Bill & Inventory Management

• Oversee all aspects of buy-and-bill medications including procurement, charge capture, payer authorization, and reimbursement monitoring.
• Maintain accurate inventory tracking systems for medications and supplies, minimizing waste and ensuring compliance with storage and handling requirements.
• Collaborate with suppliers and purchasing teams to negotiate pricing and ensure cost-effective purchasing strategies.

Staff Leadership

• Supervise and support infusion nursing and administrative staff, including hiring, onboarding, performance evaluations, and ongoing development.
• Promote a culture of accountability, teamwork, and continuous improvement.

Compliance & Quality Assurance

• Ensure compliance with state, federal, and accreditation standards related to infusion services.

Participate in quality improvement initiatives and patient satisfaction efforts