Inland and Logistics Services Manager Philippines

ROLES & RESPONSIBILITIES

Primary Objective
Lead the agency’s Logistics and Intermodal function to deliver safe, reliable, cost-effective, and customer-focused services while achieving commercial, operational, and financial targets aligned with Head Office objectives.

Extent of Authority
Authorized to manage daily logistics and intermodal operations, deploy team resources, coordinate service providers, recommend commercial and cost actions, resolve escalated operational issues, and implement corrective measures within approved company policies, budgets, and delegated limits.

Key Result Areas

Key Result Area	Key Accountabilities	Performance Standard/Expected Outcomes
Team Leadership	Lead, coach, deploy, and develop the Logistics and Intermodal team.	Clear accountability, capable employees, and timely completion of team objectives.
Commercial Performance	Partner with Sales on solutions, quotations, tenders, volumes, and carrier haulage growth.	Commercial, revenue, margin, and volume targets achieved.
Operational Excellence	Manage inland transport, depot and intermodal execution, capacity, vendors, risks, and escalations.	Reliable service, controlled costs, timely issue resolution, and improved customer satisfaction.
Financial Performance	Monitor budgets, forecasts, revenue, margin, cost per move, and productivity.	Budget compliance, accurate reporting, and corrective actions for variances.
Stakeholder Management	Coordinate with customers, internal teams, service providers, regional offices, and Head Office.	Effective collaboration, timely communication, and aligned action plans.
Compliance and Improvement	Maintain procedures, controls, data accuracy, business continuity, and regulatory compliance; lead improvement initiatives.	Compliant operations, reduced risks, and measurable efficiency gains.

QUALIFICATIONS & COMPETENCIES
Essential

• Bachelor’s degree in Logistics, Supply Chain, Transportation, Business Administration, Industrial Engineering, Maritime Studies, or a related field.
• At least 5 years of relevant logistics, shipping, freight-forwarding, or supply-chain experience, including 3 years in a supervisory or managerial role.
• Strong knowledge of inland transportation, carrier haulage, container logistics, MnR, vendor management, costing, budgeting, service levels, and operational controls.
• Proficiency in Microsoft Office and familiarity with transport, enterprise, reporting, or shipping systems.
• Strong leadership, analytical, negotiation, communication, stakeholder-management, and problem-solving skills.

Preferred

• Experience in an international shipping line or multinational logistics environment.
• Postgraduate qualification or relevant professional certification.
• Working knowledge of local transport regulations, customs processes, safety requirements, and shipping-line systems.