Inside Industrial Sales

Overview:

Founded in 1946 in the city of Greensburg, PA, Scott Electric Company is one of the largest independent electrical distributors in the United States and has grown into a thriving business with storefront locations throughout Pennsylvania, Maryland, Ohio, and West Virginia. Opportunities exist for career-oriented individuals who are interested in successfully serving a customer base of electrical, mechanical, general contractors, industry, government agencies, municipalities, and retail hardware and building supply markets.

At Scott Electric Company, we’re committed to creating an inclusive workplace. We welcome all qualified applicants and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We value the diverse perspectives and talents each person brings and believe that our differences make us stronger.

All employees are subject to and must execute an Employment Agreement that includes a restrictive covenant (Non-Compete, Non-Disclosure).

PALCO Power Systems, a subsidiary of Scott Electric Company, has an immediate opening for an Inside Industrial Sales position in our Winfield, WV branch (Monday - Friday from 8 am to 5 pm).

Position Summary:

The Inside Industrial Sales position serves as a primary point of contact for customers seeking industrial generators, transfer switches, and related power generation equipment. This role is responsible for responding to customer inquiries, preparing quotations and sales orders, providing product information and technical support, and coordinating with internal departments to ensure successful project execution and customer satisfaction. The ideal candidate is customer-focused, detail-oriented, and capable of managing multiple priorities in a fast-paced industrial sales environment.

Responsibilities:

• Respond to incoming calls, emails, and web inquiries regarding industrial generators, transfer switches, and related equipment
• Prepare accurate quotes, proposals, and sales orders based on customer specifications and project requirements
• Provide product information, pricing, lead times, and technical guidance to customers and partners
• Coordinate with purchasing, logistics, and service departments to ensure timely delivery and project support
• Maintain CRM records, customer profiles, and sales activity logs
• Follow up on open quotes, leads, and outstanding customer requests
• Support outside sales staff with documentation, scheduling, and customer communication
• Assist customers with warranty registration, service coordination, and product documentation
• Track inventory levels, incoming shipments, and available stock for quick-tum orders
• Build and maintain strong relationships with contractors, engineers, and industrial clients
• Support marketing efforts by distributing product literature, promotional materials, and updated pricing sheets

Requirements:

• High school diploma required
• 2-5 years of inside sales or customer service experience
• Strong communication skills with a professional, customer-focused approach
• Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems
• Ability to read and understand basic technical information, equipment specs, and electrical terminology
• Strong organizational skills with the ability to manage multiple tasks and deadlines
• Comfortable working in a team environment and supporting cross-department coordination
• Self-motivated with strong follow-through
• Detail-oriented and accurate in documentation
• Able to learn generator product lines, sizing concepts, and industry terminology
• Confident speaking with contractors, engineers, and industrial clients
• Positive, professional demeanor with strong problem-solving skills

Preferred:

• Associate degree or technical coursework
• Industrial equipment, electrical, or mechanical industry experience

Must submit to a background check and drug testing

Scott Electric offers a comprehensive benefits package, including:

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Referral program
• Employee assistance program
• Employee discount
• Flexible spending account
• Tuition reimbursement
• Paid holidays
• Employee Stock Ownership Plan (ESOP)

Salary: Compensation will be commensurate with experience and qualifications.

Job Type: Full-time

Schedule:

• 8-hour shift
• Monday to Friday

Work Location: In person