INSIDE PARTS SALESPERSON DEALERSHIP DEDICATED - Des Moines
Summary
Inside sales role at a truck dealership parts department in Des Moines, answering 40-50+ calls daily to receive parts orders, provide customer support, invoice sales, and bill core charges. Requires positive attitude and phone-based sales or call center experience.
Will be expected to answer 40-50+ calls per day. Call center experience or experience working in an environment with phones preferred.
I. Communication
1. Project a positive, helpful, and professional attitude toward the customer.
2. Answer incoming customer phone calls promptly and politely.
3. Make calls to existing and prospective customers.
4.Receive parts orders and answer questions for customers and outside sales personnel.
II. Documentation
1. Obtain sufficient information from the customer to ensure correct part is specified.
2. Invoice all parts purchases at the time of sale.
3. Bill core charges to customer.