WARHORSE RENTALS

FIVE STAR EQUIPMENT

INSIDE RENTAL COORDINATOR

Light Construction & Aerial Equipment | Dunmore, PA

This is more than a counter position. It is an opportunity to help launch Warhorse Rentals' and become a trusted resource for local contractors and grow your career with an established equipment organization where you will stand out.

WHY THIS ROLE STANDS OUT

$22 - $30/HOUR Competitive pay based on experience	REAL VARIETY Work across makes, models, and equipment types	GROW WITH US Paid training and the chance to shape a growing division
STRONG BENEFITS Health coverage, PTO, holidays, and 401(k) match	TOOLS TO SUCCEED Company laptop & cell phone	READY-TO-WORK SUPPORT Great help from a great team

THE OPPORTUNITY

Warhorse Rentals is looking for a driven, customer-focused Inside Rental Coordinator to be the front-line connection for telephone and walk-in customers. You will listen, identify the right equipment solution, prepare accurate quotes and orders, and coordinate the details that keep customers' jobs moving.

You will work closely with customers, outside rental sales representatives, dispatch, and the broader branch team to deliver a rental experience that is fast, dependable, and easy from the first call through final pickup.

WHAT YOU'LL OWN

• Customer solutions. Guide telephone and walk-in customers to the right aerial, construction, or industrial equipment for the job.
• Quotes and orders. Prepare rental quotes, process orders, follow up consistently, and help convert opportunities into rentals.
• Relationship building. Develop strong connections with new and existing customers and identify additional business opportunities.
• Rental coordination. Partner with the internal team to support accurate, timely equipment delivery and pickup.
• Responsive support. Answer customer and outside sales representative inquiries promptly and professionally.
• Accurate documentation. Maintain customer records, rental contracts, and transaction activity in the company's CRM and rental systems.
• Revenue growth. Recommend complementary equipment, attachments, and services that improve the customer's solution and maximize each transaction.
• Product expertise. Provide practical technical information and product recommendations based on the customer's application.
• Safety and standards. Work safely, follow company policies, and uphold department standards for conduct and service.
• Continuous learning. Participate in company, online, classroom, and John Deere training as needed.

HOW YOU'LL WIN

• Respond with urgency and make it easy for customers to do business with Warhorse Rentals.
• Build trust by asking the right questions, communicating clearly, and following through.
• Stay organized while managing multiple customers, quotes, contracts, and changing priorities.
• Look for the next opportunity—whether that means closing a quote, expanding an account, or recommending a better rental solution.
• Contribute to a competitive, team-oriented culture and celebrate shared wins.