Inside Sales (1714)
At Southeast Culvert Inc., we desire to operate on the biblical principle of being intentional about doing Good. Our success is grounded in doing Good for our customers, employees, suppliers, and to the company itself by striving to live out our core values.
Southeast Culvert, Inc., was founded on the promise to provide a quality drainage product at a reasonable price, when and where needed. This remains the core principle of how we run the business. Since it was established in 1981, Southeast Culvert, Inc., set out to be the company of choice when it comes to storm drainage product supplies. Our dedication to our customers and our quality of service has made Southeast Culvert, Inc., the largest single site capacity culvert plant in the United States. We offer stormwater solutions for all needs. At Southeast Culvert, Inc., we strive to have a positive impact, not just with our employees and customers but with the surrounding community. We are active members of many organizations including PPI, NCSPA and ASCE. In 2025, Southeast Culvert Inc., was selected as mid sized Engineering Employer of the Month. We make contributions to many charitable organizations including schools, fire departments, churches and the Shriners Children Hospitals. Our mission at Southeast Culvert, Inc., is to build lasting relationships to better serve our customers and our community.
Role Title: Inside Sales
Mission
- Facilitate optimal revenue levels through timely and accurate communication support for the outside sales team.
- Provide direct customer service and house account management.
- Coordinate effectively with operations to ensure smooth workflow and customer satisfaction.
Roles & Objectives:
- Initiate or coordinate customer contact with the sales team
- Serve as point of contact for order entry, customer identification, customer qualification, and credit establishment
- Develop and maintain comprehensive product knowledge
- Distribute price pages, templates, and quotes
- Communicate and coordinate price levels with customers and the sales team
- Qualify new accounts from a financial and credit perspective
- Structure, analyze, and enter job information for quoting purposes
- Act as liaison between customers and manufacturing facilities, providing timely and accurate information
- Support the estimator in job quote entry
- Maintain the status of early stage potential jobs and current jobs
- Run reports out of the ERP system
- Manage clients’ competing priorities and determine appropriate prioritization