Inside Sales Advisor
Description
Company Introduction
WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.
Job Description:
We’re looking for an articulate and motivated individual to join our team as a Sales Representative for student travel programs. This is not your typical sales role — experience in sales isn’t required, but a genuine curiosity, strong communication skills, and emotional intelligence are essential. In this fast-paced and dynamic environment, you’ll connect with schools, teachers, and organizations to share travel experiences that can transform students’ lives.
The role calls for someone adaptable and open-minded, able to stay composed under pressure and find creative solutions when plans change. You’ll collaborate closely with a team that values communication, trust, and shared success over competition, contributing to an environment where everyone grows together. If you’re someone who learns quickly, enjoys engaging conversations, and thrives in situations that challenge you to think critically and empathically, this role offers the chance to build meaningful connections while helping others experience opportunities of a lifetime.
Responsibilities:
- Make outbound calls to prospective parents, students, or leads using provided scripts and contact lists.
- Handle inbound calls from prospective parents and students and discuss the value of the program.
- Clearly communicate the value of our programs and answer basic questions
- Maintain accurate records of calls, outcomes, and follow-ups in CRM system
- Meet daily and monthly call quotas and sales performance targets
- Follow up with interested contacts to guide them through next steps.
Qualifications:
- Previous experience in telemarketing, customer service, or sales preferred
- Excellent verbal communication and listening skills
- Comfortable speaking on the phone for extended periods
- Basic computer proficiency and familiarity with Windows basics like Excel and Word, and preferably on CRM tools as well
- Strong organizational skills and attention to detail
Work Perks
- Fun & driven environment.
- Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance.
- +10% of gross salary as food stamps.
- 1 paid volunteer day & 25 PTO* days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
- Statutory Holidays by Mexican Federal Labor Law.
- Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
- Flexible work schedule providing on-site and hybrid opportunities.
- Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
- Fitness opportunities.
- Employee Assistance Program (EAP)
- Paid statutory parental leave.
WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.
As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.
As published by greenhouse · 11 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV
Short answers (3)
- Preferred First Name optional
- What is your salary expectation gross per month (MX pesos) ?
- In English, in exactly two sentences: why would you enjoy speaking with parents on the phone for most of your workday?
Pick from a list (8)
- Do you live in Merida, Mexico?
- Are you at least 18 years of age?
- Have you ever been or are currently employed by WorldStrides or a WorldStrands brand, including but not limited to ISA, The Education Abroad Network, Explorica, Oxbridge Academics Programs, or Envision?
- If hired, can you provide proof of your legal right to work in Merida?
- The hiring process may consist of a phone interview, manager(s) interview, reference checks, and potential employment assessment. Are you willing to participate in this process?
- The information provided in this application/resume for employment is true, correct and complete to the best of my knowledge. If employed, any misstatement or omission of fact on this application, any resume furnished to us, or any interviews may result in dismissal. I authorize investigation of all statements contained in this application for employment as may be necessary in arriving at any employment decision. As applicable, I understand that satisfactorily passing a background check is required prior to employment.
- This role has two seasons. From October to June, you’ll focus on sales calls. From June to August (In-session), the team supports students and families who are already traveling, and some Saturdays and Sundays are worked when assigned, paid according to Mexican labor law. Are you available to work assigned weekends during those months?
- Which of these have you done in a work setting? Select all that apply: