Inside Sales and Branch Administrator
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Are you highly organized, detail-oriented, and looking for an opportunity to grow into a sales career? Richards Building Supply is seeking an Inside Sales & Branch Administrator to play a vital role in our branch operations. This position will begin with a strong focus on administrative and operational support, ensuring the branch runs smoothly, while providing opportunities to expand into inside sales responsibilities as training progresses.
What You'll Do
Branch Administration & Operations
- Review and process customer invoices to ensure pricing accuracy and order completeness.
- Receive and reconcile vendor shipments, confirming quantities and costs are entered correctly.
- Research and resolve invoice and purchase order discrepancies with vendors, customers, and internal departments.
- Process customer returns and ensure credits are issued accurately and promptly.
- Manage incoming and outgoing branch credits.
- Maintain accurate records and assist with operational reporting and documentation.
- Collaborate with Accounts Payable and other departments to resolve issues efficiently.
- Assisting customers in person and over the phone with product selection and order placement.
- Building strong relationships with contractors, builders, and other industry professionals.
- Supporting Outside Sales Representatives with customer needs and project coordination.
- Processing sales orders, checking inventory availability, and coordinating product transfers.
- Promoting new products, special offers, and company programs.
Inside Sales & Customer Support
As training progresses, you'll have the opportunity to grow into additional sales responsibilities, including:
What We're Looking For
- Strong attention to detail and ability to work accurately with pricing, invoices, and order information.
- Excellent organizational and problem-solving skills.
- Strong customer service and communication abilities.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Proficiency with computers and Microsoft Office programs.
- Previous experience in administrative support, customer service, retail, distribution, construction, or sales is preferred.
- Building materials industry experience is a plus, but not required. We are willing to train the right candidate.
Why Join Richards Building Supply?
- Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations.
- Generous PTO: 20 paid days off, including holidays and our company closure between Christmas and New Year's.
- Competitive Pay: Strong compensation with overtime opportunities during peak season.
- Bonus Opportunities: Eligibility for discretionary holiday and performance-based bonuses.
- Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions.
- 401(k) with Industry-Leading Company Match
- Additional voluntary benefits including disability and accident coverage.
- Career Growth: Opportunity to develop into an Inside Sales role and advance within the company.
- Family-Owned & Operated: More than 40 years of success built on teamwork, service, and strong relationships.
Ready to build your future with us? Apply today and become part of the Richards Building Supply family.
Skills
As published by lever · 18 questions · 1 written answer
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Short answers (2)
- If you were referred by a company employee, please share the name of the person who referred you. optional
- If other, where did you hear about us? optional
Pick from a list (15)
- If hired, can you supply proof of your age?
- If hired, can you supply the required documentation to verify your lawful right to work in the United States?
- Are you willing to undergo a background check, in accordance with local law/regulations?
- Where did you hear about us?
- I consent to receive SMS/text messages regarding my job application with Richards Building Supply Co. These messages may include updates on my application status, interview invitations, reminders, and other information directly related to this job application. Message frequency will vary. Message and data rates may apply. Reply HELP for help or STOP to cancel. optional
- Inside this role, you will assist walk‑in customers, and contractors at the counter. Do you have at least 2 years of in-person customer-facing experience?
- Which types of customer interaction have you performed in previous roles? (Select all that apply) optional
- This role requires professional experience working with building materials products through sales, distribution, wholesale supply, retail supply, construction, remodeling, or installation. Which best describes your experience?
- Which building materials have you worked with directly? (Select all that apply ) optional
- How many total years of experience do you have in building materials?
- Is the experience you described reflected clearly in your resume?
- Which of the following administrative or operational responsibilities have you performed? (Select all that apply.) optional
- Which statement best describes your experience resolving pricing, invoice, receiving, or inventory discrepancies? optional
- Which of the following computer systems or software have you used regularly in a professional setting? (Select all that apply.) optional
- How would you describe your experience using business software to manage customer accounts, orders, inventory, invoices, or records? optional
Written answers (1)
- Please share additional details (optional) optional