Inside Sales Associate
Reports To: Inside Sales Manager
Direct Reports: None
FLSA Status: Full-time, hourly, non-exempt
Application Deadline: Rolling Deadline
Start Date: January 4, 2027
Work Location: Metairie, LA
Our Mission and Your Impact
The New Orleans Saints and Pelicans proudly represent both the NFL and NBA, using our platform to uplift the Gulf Coast and create lasting community impact. Rooted in the vibrant spirit of New Orleans, we celebrate diversity, embrace culture, and unite people through the power of sports. Guided by our core values—community, teamwork, celebrating individuality, people first, integrity, and excellence—we foster an inclusive culture and seek people who share these values to help strengthen the bond between our teams and the city we call home.
Position Summary
The New Orleans Saints and New Orleans Pelicans Associate Program is a ten-month intern-level program that exposes entry-level candidates to the business side of sports. These positions work across both the NFL and NBA seasons, and work full-time hours in various departments within our organization.
This is a 10-month, full-time, paid position based in New Orleans, LA, as part of our Associate Program beginning on January 4, 2027.
Please only apply to the positions that best align with your experience, skills, and areas of interest.
What You’ll Be Doing:
Inside Sales Associates are responsible for selling a wide range of ticket packages for both the New Orleans Pelicans (NBA) and the New Orleans Saints (NFL). Products range from season tickets, luxury suites, group plans and possible sponsorship sales. This is a sales development program. Throughout this entry level program our focus will be centered around training and development as we are committed to crafting the sport industries next class of top level sales professionals.
Generate revenue by cold calling individuals and companies to set up face-to-face appointments and finalize sales of Saints Suites, Pelicans Suites, Season Tickets, Partial Season Tickets, Group Tickets, and Mini Packages
Ability to work as a collaborative group
Complete at least 100 outbound phone calls per day with the goal of establishing a face to face appointments at the Ochsner Sports Performance Center
Meet and exceed weekly and monthly sales goals that are built by the team
Provide excellent customer service by ensuring prompt and thorough responses for all inbound and outbound communication
Outstanding interpersonal and time management skills with the ability to multitask and execute in a timely manner
Professionally aggressive and competitive approach to the selling process
Balance customer interaction using Microsoft Dynamics CRM
Run available ticket inventory using SRO Ticketing System
Other duties as assigned by the Inside Sales Manager
What You’ll Bring:
Bachelor’s degree preferred
Positive, solutions-oriented mindset and willingness to learn
Availability to work nights, weekends, and holidays as dictated by games and the NBA and NFL schedules
Attend 75% of both Pelicans & Saints Home games to ensure phenomenal customer service to all clients and fans
Must have solid knowledge of the NBA, statistics and basketball terminology in order to effectively perform duties
Possess an exceptional work ethic, a strong desire to succeed, and a professional demeanor
Strong written, verbal, and interpersonal communication skills
Attention to detail and accuracy in work
Basic proficiency with Microsoft Office or relevant software
Ability to learn new tools and systems quickly
Enthusiastic team player who enjoys working with others to achieve shared goals
Time management and ability to meet deadlines
All Candidates Should Have:
Commitment to community and a people-first mindset
Strong teamwork and collaboration skills
Ability to celebrate individuality and value diverse perspectives
High integrity and a proactive, solutions-oriented “winning” mindset
Flexibility to work nights, weekends, and holidays as dictated by games and the NFL and NBA schedules
Must live in, or be willing to relocate to, New Orleans or the surrounding areas
What We Offer:
Medical Insurance Options
401K Program with Company Contribution
Paid Holidays
Wellness Program and Gym Membership
Relocation Reimbursement if applicable