Inside Sales Coordinator

Job Summary: Prospecting, developing and maintaining customer relationships in an assigned geographic region. Coordinator is responsible for all activities to drive growth and includes but not limited to: Market research, marketing campaigns, account management and business development. Employee must be able to work independently as well as part of a team to meet the goals and expectations of the sales department.

Essential Responsibilities:

• Achieve territory revenue, margin and load count objectives based on budget expectations

• Market Research consistent with Bolt Express operating plan to identify the top industries in an assigned territory.

• Identify and prospect target leads within each industry in an assigned territory.

• Qualify new accounts by determining if they have a need for the services of Bolt Express.

• Work with the Marketing department to design and execute marketing campaigns to promote the Bolt Express brand.

• Document and update customer profiles and specific information in the CRM and TMS systems. Accurate and complete records are a requirement to ensure data integrity in all systems.

• Create qualified leads in Bolt Express CRM for business development managers

• Communicate customer information to Operations and Accounting teams as needed.

• Must maintain regular follow-up with Operations team as it pertains to potential customers, requests for quotes, or customer needs.

• Maintain and build relationships with customers via telephone, IM, social media and personal communications.

• Represent Bolt Express in a manner which is consistent with our Mission statement

Other Duties:

• Complete assigned projects in timely manner.
• Participate in meetings as required.
• Interaction with multiple departments as required.
• Perform additional tasks as requested by management.
• Occasional travel to meet with customers face to face.
• Attend networking and/or trade shows to prospect new business leads and build relationships with customers.
• Cross training on Operational functions.
• Participate in onboarding training within department.