Inside Sales Engineer
We are hiring: Inside Sales Engineer
Location: Lund, Sweden
Working model: 4 days in the office, 1 day working from home per week
Employment Type: Full-time, permanent
The Inside Sales Engineer owns and develops a defined customer portfolio, driving proactive engagement, revenue growth, and customer satisfaction. You'll be the primary commercial contact for your customers, coordinating internal resources and ensuring a seamless experience across the buying cycle - working closely with Direct Sales, Technical Teams and Shared Services.
What You’ll Do
Customer relations & sales support
Manage a portfolio of Inside Sales clients
Build and maintain lasting relationships with customers
Act as the primary point of contact for customers
Manage customer meetings (remotely)
Provide active support to direct sales
Sales & technical solutions
Qualify inbound requests
Analyze customer needs in collaboration with technical teams when necessary
Propose technical and commercial solutions
Prepare quotes, apply discounts within your approval authority, and review margins and risks
Convert quotes into orders
Order management & logistics coordination
Track and manage customer orders through to delivery, ensuring reliability
Complete contractual, legal, and mandatory documentation
Place orders for third-party products when necessary and verify order acknowledgments
Coordinate flows with logistics and supply chain, monitoring the backlog and proactively communicating with customers
Track invoicing and manage or escalate disputes and incidents
You may also have the opportunity to join cross-functional projects across Watlow.
What You’ll Need To Succeed
Solid, hands-on experience in industrial B2B sales
Proven ability to coordinate tailored technical and commercial solutions for customers
Strong communication and relationship-building skills, with a proactive approach to customer engagement
Familiarity with CRM/ERP systems, with openness to using AI and digital tools to improve efficiency
Fluent Swedish and English (spoken and written)
Technical education and/or background in industrial manufacturing, thermal solutions, or related technical sectors is a strong advantage
Why Join the Watlow Team
Be part of a global company with a strong local presence. Join a global leader in thermal solutions while working closely with colleagues at our office in Lund. You’ll also have opportunities to work on projects and collaborate with colleagues across Europe and other regions.
Join a collaborative regional Inside Sales team. As our Inside Sales Engineer in Sweden, you’ll be the go-to person for your customers locally, while being part of a wider regional team that shares knowledge and supports each other every day.
Your employment is covered by the collective agreement between Teknikarbetsgivarna and Unionen, Sveriges Ingenjörer and Ledarna, including ITP occupational pension and group insurance.